Now Hiring - Eco Auto - EV Sales Specialist (Brand Ambassador) in Tewksbury, MA

Full description of the position

Are you passionate about technology, sustainability, and creating exceptional customer experiences? We are looking for an EV Specialist who serves as a brand ambassador , customer advocate, and trusted guide throughout the Eco Auto experience. This is not traditional car sales. It's about education, trust, and helping customers feel confident choosing Eco Auto for everything EV. At Eco Auto our mission is make sustainable transportation available for everyone. We are the nations first independent franchise network of dealerships focused on Eco Friendly transportation. This Role Is Perfect for You If You Are: * Customer-obsessed , not commission-driven -- you care more about trust, experience, and long-term relationships than quick wins * Comfortable educating, not pressuring -- you enjoy helping people understand why something matters, not pushing them to buy * Naturally curious about technology -- EVs, batteries, charging, and innovation excite you * A confident communicator who can connect with people from all walks of life * Proud to represent a brand -- you understand that how you show up reflects the entire company * Equally at home on the showroom floor and in the service drive * Social-media comfortable -- you don't mind being on camera, sharing content, or telling the Eco Auto story online * Team-oriented -- you believe success comes from collaboration, not competition * Calm, professional, and resilient -- you handle questions, objections, and new situations with confidence * Values-driven -- you align with our C.A.R.E. mindset Why Eco Auto? * Be part of the automotive revolution * Work with cutting-edge vehicles and emerging technology * A collaborative, non-commission culture -- we win as a team * Strong emphasis on work-life balance * A company built on our C.A.R.E. values: * Customer First * Ambitious * Resilient * Empowered About the Role As an EV Specialist, you are the face of Eco Auto. You'll welcome customers, guide them through our vehicles, products, and services, and help them understand the value of the Eco Auto ecosystem -- from vehicles to service, protection plans, battery programs, and more. You support the sales process, but you are not a traditional car salesman/woman. The product, experience, and environment do a big portion of it. Your job is to build trust, educate, and elevate the experience by sharing in every possible way we can help our guests. a What You'll Do * Serve as a brand ambassador representing Eco Auto's mission, culture, and values * Greet and guide sales and service customers * Tour customers through vehicles and explain EV ownership in a clear, exciting way * Conduct test drives and assist with vehicle deliveries * Support customers throughout the store -- vehicles, accessories, protection plans, battery programs, and services * Create and share social media content, walkarounds, and educational posts * Assist service customers by explaining maintenance, charging, and long-term EV care * Promote Eco Auto's state-of-the-art service department as a key part of the ownership experience * Build long-term relationships that drive loyalty, reviews, and repeat business * Collaborate closely with managers and team members to support store goals Our Service Department (A Big Deal Here) Eco Auto's service department is second to none : * State-of-the-art facility * Latest diagnostic technology, tools, and equipment * Factory-trained technicians * A forward-thinking approach to EV service and ownership You'll proudly showcase this as a major reason customers choose and stay with Eco Auto. What We Offer * Salary + performance bonuses (no commission, no pressure) * Bonuses tied to: * Customer satisfaction * Store performance * Volume * Reviews & reputation * Supportive, team-first culture * Growth opportunities in a fast-evolving industry * The chance to help build something meaningful Who We're Looking For * Customer-focused professionals who enjoy helping people * Interest in technology, EVs, or sustainability * Strong communication and people skills * Comfortable using social media and digital tools * Backgrounds we love: * Customer service * Retail tech (Apple, Best Buy, phone sales) * Hospitality & restaurant experience * Internet sales or similar roles No traditional car sales experience required. If you can connect with people, learn the product, and represent the brand we can teach the rest. Job Type: Full-time Pay: $55,000.00 - $85,000.00 per year Benefits: * 401(k) * 401(k) matching * Employee discount * Life insurance * Opportunities for advancement * Paid training * Professional development assistance * Referral program * Vision insurance License/Certification: * Driver's License (Required) Ability to Commute: * Tewksbury, MA 01876 (Required) Ability to Relocate: * Tewksbury, MA 01876: Relocate before starting work (Required) Work Location: In person