Now Hiring - A Hire Purpose, LLC - Senior Sales Consultant - Residential Mobility & Home Access in Phoenix, AZ

Full description of the position

Join our Team and Make a Difference!! Lifeway Mobility, an established national leader in the fast-growing home accessibility industry, is hiring a Senior Sales Consultant in the Phoenix area, to manage and grow a team, and local market providing exceptional service to residential customers with mobility challenges. Do you have expertise in (B2C) residential (DME) Durable Medical Equipment for patient mobility , safety, and independence in the home? We want to talk to you! As a Senior Sales Consultant , you will lead your team to earn 5-star customer experience reviews, through consultative in-home sales appointments, timely installation of new equipment, and responsive service for maintenance and repairs. Sales & Marketing Expectations: * Achieve sales goals for number of appointments, conversation rate and total sales revenue. * Timely completion of estimates and contracts with a clear product solution and scope of work. * With Shared Services support, lead your team in relationship development with community and patient referral sources, holding in-services, and hosting events to promote in-home mobility products. Operations Responsibilities: * Review each sale and project to confirm quality standards of product, installation and customer satisfaction. * Local vendor management - find and develop relationships with local and regional subcontractors/vendors as needed. * Point of Escalation - respond to and resolve escalated situations with customers, systems, and processes. * Maintain accurate and adequate inventory for all stocked equipment. * Manage fleet/vehicle maintenance, repairs and cleanliness. * Ensure timely response and completion of all service calls; tracking warranty information, confirming satisfactory completion and billing of all service requests. Leadership Responsibilities: * Lead by example with ride-alongs, mentoring, and developing an understanding of each role (marketing, sales, installation, operations). * Hire, train and develop your team to achieve goals and exceed customer and referral partner expectations. * Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis, ensuring net profit goals are met. * Scale and grow your local market. * Communicate, educate and ensure team compliance with laws, regulatory agencies, and company policies. Required Industry Experience, Skills, and Travel * Residential Durable Medical Equipment (DME) industry experience required (B2C). * Proven experience as a successful Sales producer and manager. * Excellent spoken and written communication skills, presentation skills, and project management skills. * Strong interpersonal skills and the ability to lead and develop a team. * Excellent leadership and decision-making skills. * Financial acumen including understanding of a budget. * Excellent problem-solving skills. * Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams. * Travel up to 10% as needed. Compensation is a base salary of 80K, plus incentives that will yield total compensation in the range of 100-120K, first year. Job Type: Full-time Pay: $80,000.00 - $120,000.00 per year Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Paid time off * Vision insurance Application Question(s): * Briefly describe your sales and/or management experience with Residential (B2C) Durable Medical Equipment (DME), for mobility compromised individuals to use in their homes? Location: * Phoenix, AZ 85201 (Preferred) Work Location: In person