Now Hiring - Icarus Medical Innovations - Inside Sales Representative in Charlottesville, VA

Full description of the position

Pay: $55,000 - $95,000 per year total compensation (Base + Commission; compensation commensurate with experience and performance) About Icarus Icarus Medical is an outcomes-focused, dynamic, and high-growth med-tech company committed to helping people with joint pain live more active and healthy lives. Our technology bridges patented advances in medical devices, software, and additive manufacturing to yield a new class of functional orthopedic bracing that is disrupting the industry. Our company values creative thinking, innovation, collaboration, and a patient-centric mindset to improve our customers' quality of life. We bring together medical experts, engineers, and sales professionals to create a unique work ecosystem -- united by our mission to enable people to stay active, free from joint pain. About the Job The Inside Sales Representative (ISR) is responsible for qualifying and closing inbound leads, nurturing prospects through our sales funnel, and helping patients and clinicians access Icarus' innovative bracing solutions. You will engage directly with customers who reach out through our website and referral partners, guiding them through the purchasing process with empathy, product knowledge, and precision. The ideal candidate is an articulate communicator, fast learner, and results- driven closer who thrives in a high-energy, goal-oriented environment. You'll work closely with our marketing, sales, and billing teams to ensure every customer has a smooth and successful experience -- from first contact to brace delivery. This is a performance-based position with both a base salary and commission component, offering excellent growth potential within our rapidly expanding sales organization and opportunities to advance to a Sales Associate or Regional Sales position in the medical device space. Who We Are Looking For We are seeking a motivated, well-spoken sales professional who enjoys building relationships, helping people, and achieving goals. You are capable of high levels of activity, including high daily call volumes, can manage a steady pipeline of qualified leads efficiently, and have the drive and sales DNA to exceed sales goals consistently. You are organized, tech-savvy, and comfortable working with CRM systems, automation tools, and digital communication platforms. Above all, you are driven by helping patients regain mobility and quality of life through innovative medical technology. You bring a solutions-oriented mindset to support our company mission. If you are looking for a challenge and to expand your career in a fast-paced startup environment -- we'd love to meet you. What You Will Work On * Customer Engagement * Communicate with customers via phone, email, and text to qualify leads and close sales * Conduct outbound calls to potential customers and follow up on web inquiries and referrals * Build rapport, identify needs, and recommend appropriate brace solutions * Communicate with patients' doctors as needed to generate referral sources and recurring B2B sales * Achieve Monthly Sales Goals * Pipeline & CRM Management * Manage and track all leads and opportunities within the CRM (HubSpot / Salesforce) * Use automated drip campaigns and personalized outreach to keep leads engaged * Document all interactions, ensuring accurate and up-to-date pipeline visibility * Sales Process * Understand customer needs and guide them through the sales process, including medical documentation, prescription forms, and insurance verification * Clearly communicate product features, benefits, and pricing * Close sales and consistently achieve or exceed monthly targets * Collaboration & Growth * Work closely with marketing, billing, and operations teams to ensure smooth order processing * Stay informed about new product lines, pricing updates, and medical insurance policies * Contribute to refining scripts, sales materials, and process improvements Who You Will Work With You will report directly to the VP of Sales and collaborate closely with the Sales Operations, Marketing, and Billing teams. The Inside Sales Representative will also interface with external referral sources, clinics, and regional sales managers. What You Bring * Previous sales experience (inside sales or customer-facing preferred) * Ability to meet and exceed sales goals in a fast-paced environment * Excellent verbal and written communication skills * Strong phone presence and confidence making outbound calls * Proficiency with CRM tools such as Salesforce (or equivalent) and general savviness * Excellent organizational skills and attention to detail * Strong listening skills and empathy for patient needs * Ability to make high volumes of calls daily * Prior experience in medical device, healthcare, or insurance-related sales (preferred) * Personal connection to our technology and mission preferred Job Type: Full-Time Benefits * Health, dental, and vision insurance * Paid time off and holidays * Paid training and professional development * Performance-based bonuses and advancement opportunities Schedule Monday - Friday (8:00 AM - 5:00 PM, EST preferred) Work Location Charlottesville, VA Headquarters -- In Office Job Type: Full-time Pay: $60,000.00 - $100,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Experience: * Sales: 1 year (Required) * Medical sales: 1 year (Preferred) * B2C sales: 1 year (Preferred) Ability to Commute: * Charlottesville, VA 22902 (Required) Ability to Relocate: * Charlottesville, VA 22902: Relocate before starting work (Required) Work Location: In person