Now Hiring - SC Tech Strategies - Professional Services AT&T Sales Representative in Santa Ana, CA

Full description of the position

SC Tech Strategies , a people-first sales and business consulting firm, seeks an AT&T Sales Representative who combines efficiency with heart. The AT&T Sales Representative helps customers understand and enroll in the perfect mix of AT&T's offerings--wireless, fiber, smart home, and business-grade connectivity--in a role that values both speed and sincerity. As an AT&T Sales Representative, you'll help customers take their first confident step with America's most trusted connectivity brand. The AT&T Sales Representative manages enrollment across AT&T's full suite--including wireless, fiber internet, smart home solutions, and business services. Above all, you'll make the entire sign-up process feel effortless, reassuring, and genuinely supportive. Why This AT &T Sales Representative Role Matters Every AT&T customer remembers how it all began--and you're the one who makes that beginning matter. As a Customer Enrollment Representative, you turn uncertainty into assurance, making sure their first touchpoint with AT&T's full suite of services feels personal, protected, and purposeful. What You 'll Be Doing as the AT&T Sales Representative: * Guide customers through the enrollment process for AT&T's wireless, fiber internet, and entertainment solutions, verifying all required documentation and coordinating activation. * Provide clear and personalized consultations that simplify AT&T's product and service options, leveraging interactive tools and product demonstrations. * Manage post-sale logistics, including scheduling installations, troubleshooting setup issues, and ensuring a seamless and timely service activation. * Maintain meticulous and current records of all customer interactions and enrollment milestones within the CRM system for accurate performance tracking and follow-up. * Analyze customer usage patterns and proactively recommend tailored upgrades or new services from AT&T's product suite based on evolving needs. * Collaborate with internal teams and local leadership to resolve complex issues and ensure all customer experiences consistently meet AT&T's service standards. What the AT &T Sales Representative Brings to the Table: * High school diploma or GED required; coursework in business, communications, or marketing preferred. * Experience in service coordination, enrollment, or account setup--ideally within telecom, utilities, or sales environments. * Clear communication and active listening skills, with a talent for breaking down AT&T service options into easy-to-understand choices. * Comfortable using CRM systems and digital platforms to keep customer records accurate, track enrollments, and manage service documentation with care. * Organized and adaptable, able to handle multiple enrollments smoothly while meeting goals in a fast-paced, ever-changing environment. Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year Benefits: * 401(k) * Employee discount * Professional development assistance Work Location: In person