Now Hiring - Arrow Staffing - Temporary Customer Order Representative in Fontana, CA

Full description of the position

Customer Service Representative (Key Accounts) $24.50 per hour | Full time, Monday through Friday 8:00 AM to 5:00 PM Temporary 3 month assignment Location: Fontana, CA | On site About the role We are hiring a Customer Service Representative to support key customer accounts for a large manufacturing and distribution company located in Fontana. This role plays a critical part in order fulfillment, inventory coordination, and customer communication. You will work closely with Sales, Supply Chain Management, and Warehouse teams to ensure customer orders are processed accurately and delivered on time. This is a fast paced, detail driven position that requires strong communication skills and the ability to manage multiple priorities at once. What you will do Process and confirm customer orders while ensuring shipping dates and required weights are met Communicate order status and delivery updates to customers Track deliveries and resolve shortages, overages, or delays Prepare and send monthly sales, fill rate, and inventory reports Monitor factory containers and inventory levels to support customer forecasts Communicate product changes, new items, and code updates to customers Set up and maintain customer material codes Manage backorders and urgent requests Provide call center style customer support for stock inquiries and special orders Maintain accurate records and follow company procedures What we are looking for Experience in customer service, order processing, or account coordination Strong communication and relationship building skills High attention to detail with the ability to track multiple orders and reports Comfortable working in a fast paced, deadline driven environment Able to problem solve and troubleshoot shipping or inventory issues Proficient with basic office systems and reporting tools If you are an organized, customer focused professional who thrives in a high volume order and logistics environment, this is a great opportunity to step into a team where your work directly supports customer satisfaction and business performance. Arrow