Now Hiring - Illinois Eye Center - LASIK CONCIERGE in Peoria, IL

Full description of the position

Who we are looking for: People who are passionate about the care of our patients. We are looking for individuals who want to be part of a medical team that puts our patients first and works well with a team of professionals. Someone who wants a successful career in the eye care profession where your efforts make a difference. We want people who are tech-savvy, enthusiastic, cares about others, and wants to work in a fast paced and fun environment. Benefits: We have an excellent benefit package (some benefits are dependent on full time or part time status) including: * Paid time off * Paid holidays * Insurance - health, dental, group term life, and short-term disability * Uniform allowance * Jury duty pay * Traditional and Roth 401k with match * Profit sharing contribution * Awards program * Continued education & advanced training opportunities * Employee discounts This is a 32 hour per week position. Work hours are somewhere between 7 am and 5:30 pm dependent on the position and patient needs. Some positions may work on a Saturday rotation with hours between 7 am and 12 pm. This position may require traveling to all of our locations. An Equal Opportunity Employer, Including Disability. Responsibilities: The LASIK Surgical Concierge plays a key role in the development, implementation, and management of the LASIK and refractive surgery service line. Duties include consultation, patient education, pre-operative and post- operative care, and maintain patient records. This includes assisting with internal and external marketing strategies, staff training, patient education, and establishing a referral network. The LASIK Concierge serves as the main liaison between MDs, management, staff, and referring physicians, ensuring clear communication and efficient coordination of surgical activities. The LASIK Concierge will ensure that all patients are educated and prepared for their consultation, procedure, and receive comprehensive care during their recovery. Education & Experience: * High school diploma or GED equivalent * One of more years of experience in a healthcare setting required * One to two years of sales experience preferred * One to two years of ophthalmic/optometric experience preferred Essential Skills and Abilities: * Superior communication skills (oral, written, and presentation). * Exceptional customer service skills. * Ability to motivate and influence others * Strong computer skills, including proficiency in Excel and Word. * Team-oriented mindset. * Courteous and efficient telephone handling skills. * Excellent organizational skills with attention to detail. * Professional demeanor and image.