Now Hiring - Yanmar Holdings Co Ltd - Off Road Equipment Technical Support Representative in Adairsville, GA

Full description of the position

Technical Support Representative - Off-Road Equipment Adairsville, GA | Full-Time Are you passionate about engines, heavy equipment, and helping people solve real-world mechanical problems? Join YANMAR America , a global leader in off-road equipment --including industrial engines, construction machinery, agriculture equipment, and UTVs--as a Technical Support Representative. This is not an IT help desk job. You'll be the go-to expert providing technical troubleshooting, repair advice, and product support for our dealer and customer network across North America. What You 'll Do * Be the first line of support for dealers, OEMs, and customers needing help with YANMAR products (industrial engines, construction machinery, agriculture tractors, UTVs). * Provide hands-on technical advice : troubleshooting, diagnostics, repair recommendations, and warranty guidance. * Use tools like Salesforce, diagnostic software, and technical manuals to solve real equipment challenges. * Assist dealers with warranty claims and coordinate technical visits when needed. * Work closely with our Service, Quality, and Aftermarket teams to keep YANMAR equipment running strong. * Stay sharp: continuously learn and train on new YANMAR products, electronic/hydraulic controls, and diagnostic tools. What We 're Looking For * Technical know-how : 2+ years working with diesel engines, agricultural/construction equipment, or heavy-duty machinery (manufacturer, dealer, or service shop). * Familiarity with troubleshooting tools like volt/ohm meters, CAN bus/OBD II, or similar diagnostic equipment. * Strong communication skills--you can explain technical issues clearly to customers and dealers. * Customer-focused mindset and ability to juggle multiple priorities. * Associates degree or technical certification (or equivalent experience). * Experience in customer support (call center or face-to-face) is a plus. * Bilingual (English/Spanish) is a bonus! Why Join YANMAR? * Work for a globally recognized brand with a strong reputation in off-road machinery. * Be part of a collaborative, world-class service team that values growth and continuous learning. * Competitive pay, full benefits, and opportunities for professional development. * Travel occasionally (about 10%) to support dealers, customers, and industry events. If you've got a passion for diesel engines, off-road equipment, and problem- solving , this is your chance to take your technical career to the next level. Apply today and help us keep the world moving with YANMAR power.