Now Hiring - Uncle Louie's of Montvale - Professional Services phone position in Montvale, NJ

Full description of the position

Job Overview We are seeking a dedicated and enthusiastic individual for a Phone Position that focuses on providing exceptional customer support and client services. The ideal candidate will possess strong communication skills and a passion for helping others. This role involves engaging with customers through outbound calls, ensuring their needs are met, and providing solutions to any inquiries they may have. A successful candidate will thrive in a fast-paced environment and demonstrate proficiency in data entry and computer skills. Responsibilities * Engage with customers via phone to provide support and address inquiries * Conduct outbound calling to follow up on leads and enhance customer relationships * Utilize effective phone etiquette to maintain professionalism during all interactions * Accurately enter customer information and data into the system * Assist in resolving customer issues while ensuring high levels of satisfaction * Collaborate with team members to improve client services and enhance overall performance * Maintain detailed records of customer interactions for analysis purposes * Demonstrate proficiency in Microsoft Office applications as needed Experience * Previous experience in a call center environment is preferred * Bilingual or multilingual abilities are highly desirable, particularly in English and other languages * Strong background in sales or customer service is beneficial * Familiarity with cash handling processes is a plus * Excellent typing skills with attention to detail for accurate data entry * Proven analysis skills to assess customer needs and provide appropriate solutions * Effective communication skills, both verbal and written, to convey information clearly Join our team today and contribute to creating positive experiences for our customers! Job Type: Part-time Expected hours: 25 per week Ability to Commute: * Montvale, NJ 07645 (Preferred) Ability to Relocate: * Montvale, NJ 07645: Relocate before starting work (Preferred) Work Location: In person