Now Hiring - Mastria Auto Group - Internet Sales Director in Raynham, MA

Full description of the position

Mastria Auto Group, with a proud history of over 50 years, is widely respected across the automotive industry. Our success is rooted in our unwavering commitment to our employees, customers, and community. Guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful, we strive to create an environment where both people and performance thrive. We prioritize work-life balance by closing daily at 6 pm and providing a designated day off each week. We are now seeking an experienced, strategic, and highly motivated Director of Internet Sales to lead our digital sales operations. This individual will be responsible for driving leads, elevating our online customer experience, managing the Internet Sales team, and partnering with leadership to maximize performance across all digital channels. The ideal candidate is results- driven, process-oriented, and passionate about building high-performing teams while delivering exceptional customer service. What We Offer: * Highly competitive compensation package with wages on demand * A true work-life balance--closed Sundays, daily 6 pm close, and a weekly day off * Generous paid vacation and holidays to support family time and personal wellness * Free life insurance * Comprehensive medical and dental insurance for your family's well-being * 401(k) with employer match to support long-term financial security * A collaborative, supportive team culture built on family values and mutual respect * Long-term stability with opportunities for leadership growth within the organization Key Responsibilities: * Lead, mentor, and develop the Internet Sales team to achieve and exceed monthly and annual targets * Manage all incoming digital leads, ensuring fast response times and a seamless customer experience * Oversee CRM usage, follow-up processes, lead routing, and performance reporting * Collaborate with dealership leadership, BDC, marketing, and sales teams to optimize online conversions * Analyze digital traffic, lead volume, and performance metrics to identify opportunities for improvement * Maintain high standards of professionalism, communication, and accountability across the department * Implement best practices, innovative strategies, and process improvements to drive growth Key Qualities We 're Looking For: * A proven leader with experience in automotive internet sales, BDC, or digital retailing * Strong coaching, communication, and team-building skills * Data-driven decision-making and the ability to manage KPIs effectively * A natural motivator who leads by example and drives consistent follow-through * Exceptional customer service mindset and dedication to enhancing the online buying journey * A desire for personal and professional growth -- with the ambition to elevate department performance If you are a driven, strategic leader who thrives in a fast-paced environment and wants to grow with a respected, family-driven automotive group, we would love the opportunity to speak with you. Mastria Auto Group offers stability, support, and a clear path to continued success -- all we ask is that you bring the passion and vision to lead.