Now Hiring - Canyon Villas Retirement - Marketing Sales Coordinator in San Diego, CA

Full description of the position

Job Title: Marketing & Sales Coordinator (Senior Living) Location: San Diego, CA Employment Type: Full-Time Industry: Senior Living / Assisted Living / Elder Care Reports To: Executive Director / Marketing Director / Administrator --- Position Summary The Marketing & Sales Coordinator supports occupancy growth by assisting with marketing initiatives and managing prospective resident inquiries. This role focuses on relationship-building, lead follow-up, tours, and community outreach under the direction of senior leadership. The ideal candidate is compassionate, organized, and motivated to help seniors and their families navigate care decisions. --- Key Responsibilities Sales Support & Lead Coordination * Respond to phone, email, and walk-in inquiries in a timely and professional manner * Conduct community tours and assist families through the decision-making process * Follow up with prospects to answer questions and encourage move-ins * Maintain accurate prospect and referral records in CRM systems * Assist with move-in coordination and onboarding of new residents Marketing & Outreach Support * Assist with local outreach efforts, including visits to hospitals, rehab centers, and community partners * Represent the community at networking events, health fairs, and senior-related events * Support digital marketing efforts such as online listings, reviews, email campaigns, and social media * Help organize open houses, tours, and marketing events * Monitor competitor communities and report observations to leadership Community & Family Engagement * Serve as a friendly and knowledgeable point of contact for families * Provide accurate information about services, pricing, and care levels * Collaborate with care and operations teams to ensure smooth resident transitions Administrative Duties * Prepare basic sales and marketing reports * Maintain marketing materials, brochures, and signage * Ensure compliance with company policies and California Department of Social Services (CDSS) regulations --- Qualifications Required: Required: High School Diploma or GED / Preferred Associates Degree * 1-2 years of experience in sales, customer service, or marketing (healthcare or senior living preferred) * Strong communication and interpersonal skills * Compassionate and professional demeanor * Basic computer proficiency (CRM, email, Microsoft Office or Google Workspace) * Valid California driver's license and reliable transportation . Pass Federal and State of CA background check Preferred: * Experience in senior living, healthcare, hospitality, or social services * Knowledge of the San Diego senior care market * Associate or Bachelor's degree in Marketing, Business, or related field --- Skills & Attributes * Empathetic and patient communication style * Strong follow-up and organizational skills * Team-oriented with the ability to take direction * Detail-oriented and dependable * Comfortable speaking with families during emotionally sensitive situations --- Compensation & Benefits * Hourly or salaried position (based on experience) * Performance-based incentives or bonuses * Health, dental, and life insurance * Paid time off and holidays * Mileage reimbursement * Training and growth opportunities --- Equal Opportunity Employer We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace Job Type: Full-time Pay: $44,000.00 - $55,000.00 per year Benefits: * Cell phone reimbursement * Dental insurance * Health insurance * Life insurance * Mileage reimbursement * Paid time off * Referral program * Travel reimbursement Work Location: In person