Now Hiring - Country Inn & Suites Clive l Part Time l Sales Coordinator - Sales Coordinator l Part Time in Clive, IA

Full description of the position

Job

Duties

:

• Answers in-coming calls, qualifies, and distributes customer inquiries in a friendly and professional manner.
• Provides support to sales team by researching and cultivating potential leads, disseminating e-blasts and participating in sales blitzes as needed.
• Assists with sales efforts in soliciting new business.
• Provides administrative support for the department, including data entry, completion of sales reports, and the accuracy and timely handling of signed contracts and payment information.
• Contributes to client's overall satisfaction by handling all inquiries and concerns in a timely and professional manner.
• Assists in problem-solving, and ensures overall quality of group sales and catering efforts.
• Assists and responds to guests in a friendly and positive manner while providing the highest level of quality service to the guest.
• Works as a team player in meeting guests needs, and actively contributes to the efforts of other department as necessary.
• Understands and follows CSM guest service recovery program
• Coordinates with sales team to ensure space and resources are utilized appropriately.
• Responsible for proper use of all equipment and supplies, and adheres to cost controls to reduce expenses and waste.
• May also be responsible for inventory and ordering of office supplies.
• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations.
• Follows all CSM procedures for guest/associate incidents.
• Knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to CSM attendance policy, grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings.
• Responsible for self/workload management.
• Demonstrates clear written and verbal communication skills.
• Promotes collaboration and a positive, professional environment. REQUIRED SKILLS AND EXPERIENCE Education: High school diploma or GED required.