Now Hiring - Doyle Security Services, Inc - Will Call/Inside Sales Representative in Minneapolis, MN

Full description of the position

Doyle Security Products , a 104-year-old security hardware distributor, is looking for a highly motivated and detailed-oriented business-to-business Will Call/Inside Sales Representative. Product experience is a plus but not necessary. Full Time Monday through Friday 8:00 AM - 4:30 PM. Located on the Mississippi near the North Loop of Downtown Minneapolis (FREE Parking). Starting annual base salary at $36,000-50,000, plus monthly commission. Salary requirements MUST be included in your email or resume. DUTIES AND RESPONSIBILITIES FOR WILL CALL/INSIDE SALES REPRESENTATIVE: * Handle Will Call walk-in traffic and inbound calls. Understand customer needs and requirements and provide customers with product and service information. Manage creation and presentation of quotes for opportunities as they are identified. * Research accounts, identify key players, and generate interest. Source new sales opportunities through inbound leads and outbound calls and emails. Generate new business and ensure growth of existing accounts. * Gains and retains extensive product selection application knowledge as well as detailed comprehension of customer's requirements. * Attends internal continuing education of product and vendor classes (face to face and web). * Performs other related duties as assigned by management.. QUALIFICATIONS*FOR INSIDE SALES REPRESENTATIVE*: * Previous experience in the security hardware or related industry a plus. * Strong focus on customer service and ensuring customer satisfaction. * Strong technical solution and developmental skills and oral and written communication skills. Ability to communicate technical concepts and resolutions clearly. * Strong negotiation skills and the ability to establish mutually beneficial commitments and expectations with customers. * Excellent communication and interpersonal skills. Ability to work effectively in an on-site, team-driven environment. COMPETENCIES*FOR INSIDE SALES REPRESENTATIVE*: * Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. * Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. * Quality/Quantity - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Prioritizes and plans work activities; Uses time efficiently. * Dependability - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. * Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. * Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. PHYSICAL DEMANDS AND WORK ENVIRONMENT*FOR INSIDE SALES REPRESENTATIVE*: * Continually required to stand, sit, talk or hear * Continually required to utilize hand and finger dexterity * Continually required to climb, balance, bend, stoop, kneel or crawl * Continually required to lift/push/carry items less than 25 pounds (office) * Continually utilize visual acuity to operate general office equipment, read technical information, and/or use a keyboard Benefits: * 401(k) matching * Medical & Dental insurance * Life & Disability insurance * Paid time off Monday - Friday 8:00am-4:30pm 40 hours per week