Now Hiring - Shamrock Group - Professional Services Sales Administrator in Minneapolis, MN

Full description of the position

Company Overview Shamrock Group is a well-established, family-owned company with a proud 68-year history of serving the beverage, refrigeration, and related industries. Known for our commitment to quality and customer service, we operate in a dynamic environment that values teamwork, attention to detail, and innovative solutions. Overview The Sales Administrator provides comprehensive administrative and inside sales support to the Sales Department within a manufacturing environment. This position is responsible for managing customer communications, supporting the sales cycle, coordinating contract and credit documentation, and ensuring accurate and timely processing of sales-related activities. The role requires strong attention to detail, professionalism, and the ability to collaborate effectively with cross-functional teams. Duties * Inside sales support: Conduct outbound cold calls, qualify leads, follow up on quotations, and assist in developing new and existing customer accounts. * Contract administration: Prepare, review, and route sales contracts, pricing agreements, and related documentation for internal approval. * Credit request coordination: Create and submit internal credit applications and credit limit adjustments in accordance with company policies. * Order processing support: Assist with order entry, verify product specifications, and ensure alignment with manufacturing capabilities and lead times. * CRM and ERP maintenance: Maintain accurate customer records, sales activities, and pipeline data within company systems. * Crossdepartment collaboration: Coordinate with Production, Planning, Engineering, Logistics, and Finance to support customer requirements and resolve issues. * Quotation and proposal preparation: Generate pricing sheets, formal quotations, and bid packages based on customer needs and manufacturing standards. * Customer communication: Respond to inquiries regarding pricing, product availability, order status, and technical documentation. * Reporting and documentation: Prepare sales reports, backlog summaries, and documentation required for audits or internal reviews. * Compliance adherence: Ensure all sales files, contracts, and credit documents meet internal policy, quality standards, and regulatory requirements. Qualifications * Experience in manufacturing or industrial sales support preferred. * Strong verbal and written communication skills with the ability to interact professionally with customers and internal teams. * Proficiency with CRM and ERP systems and standard office software. * Exceptional attention to detail with strong organizational and documentation skills. * Ability to manage multiple priorities in a fast-paced environment. * Demonstrated ability to work collaboratively across departments. Join us as a Sales Administrator and be part of a vibrant team dedicated to delivering outstanding service while supporting the growth of our business. We value proactive individuals who thrive on building strong relationships and making a positive impact every day! Job Type: Full-time Pay: $23.00 - $25.00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person