Now Hiring - Shamrock Group - Sales Administrator in Minneapolis, MN

Full description of the position

Company Overview

Shamrock Group is a well-established, family-owned company with a proud 68-year history of serving the beverage, refrigeration, and related industries. Known for our commitment to quality and customer service, we operate in a dynamic environment that values teamwork, attention to detail, and innovative solutions.

Overview

The Sales Administrator provides comprehensive administrative and inside sales support to the Sales Department within a manufacturing environment. This position is responsible for managing customer communications, supporting the sales cycle, coordinating contract and credit documentation, and ensuring accurate and timely processing of sales-related activities. The role requires strong attention to detail, professionalism, and the ability to collaborate effectively with cross-functional teams.

Duties

• Inside sales support: Conduct outbound cold calls, qualify leads, follow up on quotations, and assist in developing new and existing customer accounts.
• Contract administration: Prepare, review, and route sales contracts, pricing agreements, and related documentation for internal approval.
• Credit request coordination: Create and submit internal credit applications and credit limit adjustments in accordance with company policies.
• Order processing support: Assist with order entry, verify product specifications, and ensure alignment with manufacturing capabilities and lead times.
• CRM and ERP maintenance: Maintain accurate customer records, sales activities, and pipeline data within company systems.
• Crossdepartment collaboration: Coordinate with Production, Planning, Engineering, Logistics, and Finance to support customer requirements and resolve issues.
• Quotation and proposal preparation: Generate pricing sheets, formal quotations, and bid packages based on customer needs and manufacturing standards.
• Customer communication: Respond to inquiries regarding pricing, product availability, order status, and technical documentation.
• Reporting and documentation: Prepare sales reports, backlog summaries, and documentation required for audits or internal reviews.
• Compliance adherence: Ensure all sales files, contracts, and credit documents meet internal policy, quality standards, and regulatory requirements.

Qualifications

• Experience in manufacturing or industrial sales support preferred.
• Strong verbal and written communication skills with the ability to interact professionally with customers and internal teams.
• Proficiency with CRM and ERP systems and standard office software.
• Exceptional attention to detail with strong organizational and documentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to work collaboratively across departments. Join us as a Sales Administrator and be part of a vibrant team dedicated to delivering outstanding service while supporting the growth of our business. We value proactive individuals who thrive on building strong relationships and making a positive impact every day! Job Type: Full-time Pay: $23.00 - $25.00 per hour

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Work Location: In person