Now Hiring - Ceramo Company, Inc - Professional Services Sales Account Manager in Jackson, MO

Full description of the position

About Ceramo Company Inc. Join Ceramo Company Inc., a leader in the ceramics and horticultural industry, where innovation meets craftsmanship. We're seeking a dynamic Sales Account Manager to drive growth, foster lasting client relationships, and represent our premium products nationwide. If you thrive on building connections, closing deals, and traveling to make an impact, this is your opportunity to shine with a passionate and supportive team. Position Overview As an Sales Account Manager, you'll be the face of Ceramo, managing client accounts, driving sales, and delivering exceptional service. This role requires a minimum of 50% travel to meet clients, attend trade shows, and uncover new business opportunities. You'll combine strategic account management with proactive sales efforts to fuel our growth and exceed targets. Key Responsibilities Client Relationship Management * Build and nurture long-term client relationships through in-person visits, calls, and emails. * Act as the primary point of contact, swiftly resolving client inquiries and concerns. * Provide outstanding post-sale support to ensure maximum customer satisfaction. Sales & Business Development * Identify and pursue new clients through cold calling, networking, and market research. * Deliver compelling in-person sales presentations and product demonstrations. * Develop strategic account plans to meet revenue goals and drive upsell/cross-sell opportunities. Travel & Territory Management * Travel extensively (50%+ annually) to client locations, trade shows, and industry events. * Optimize travel schedules for maximum client engagement and sales impact. Market & Competitor Analysis * Stay ahead of industry trends, competitor activities, and market shifts. * Collect client feedback to enhance products and services. Reporting & Documentation * Track sales activities, client interactions, and opportunities in CRM software. * Provide regular performance reports and insights to leadership. Cross-Functional Collaboration * Partner with sales, marketing, logistics, and customer service teams for seamless client experiences. * Share market insights to drive continuous improvement across departments. Qualifications Required * Proven experience in account management, outside sales, or customer-facing roles. * Exceptional communication, presentation, and interpersonal skills. * Strong organizational skills to manage multiple accounts and travel schedules. * Proficiency with CRM software and standard office tools. * Self-motivated, results-driven, and able to work independently or collaboratively. * Willingness to travel 50%+ of the year, including overnight trips. Preferred * Experience in ceramics, horticulture, or related industries. * Bachelor's degree in business, marketing, or a related field. Work Environment & Benefits * Hours : Monday - Friday, 8:00 AM - 5:00 PM, with flexibility for travel. * Travel : Minimum 50% travel to client sites, trade shows, and industry events. * Benefits : Competitive salary, performance-based incentives, travel allowances, and opportunities for career growth in a dynamic industry. Why Ceramo? At Ceramo, you'll join a forward-thinking company that values relationships, innovation, and results. We empower our team with the tools, autonomy, and support to succeed while representing high-quality products that make a difference. Ready to grow your career with us? Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Willingness to travel: * 50% (Preferred) Work Location: Hybrid remote in Jackson, MO 63755