Now Hiring - Real Hearing USA - Professional Services Call Center Sales Representative Inbound & Outbound Onsite in Palmetto, FL

Full description of the position

Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance About Us We are a growing healthcare practice specializing in hearing care, and we're looking for a motivated In Office Call Center Sales Representative to join our team. In this role, you will be the first point of contact for many of our patients, playing a key part in building trust, scheduling appointments, and driving business growth. What You 'll Do * Answer inbound calls from patients across multiple practice locations. * Make outbound calls to existing and former patients to schedule or confirm appointments. * Provide excellent customer service and build rapport with patients. * Handle appointment scheduling with accuracy and efficiency. * Support the team by assisting with call overflow when needed. * Work toward measurable goals with the opportunity to earn commission. What We 're Looking For * Previous call center, sales, or customer service experience preferred. * Strong communication and listening skills. * Comfortable making outbound calls and handling inbound inquiries. * Detail-oriented with excellent organizational skills. * Motivated by results and enjoys working in a fast-paced environment. What We Offer * Base hourly rate plus the potential to earn commission. * Training and ongoing support. * Opportunity to grow in a rewarding healthcare field. * A chance to make a real difference in people's lives. This position is in office only must be located in the Palmetto Bay, or surrounding areas