Now Hiring - Children's World Uniform Supply-Business World - Professional Services Retail Sales Lead-Keyholder in Sarasota, FL

Full description of the position

About Us: Children's World Uniform is a one-stop destination for unique toys and games, educational gifts, school uniforms, and even a post office! We're a local favorite known for our friendly team, exciting products, and exceptional service. Job Summary We are seeking a dynamic and experienced Retail Sales Lead-Keyholder to join our team. This role involves overseeing daily store operations, leading sales initiatives, and providing exceptional customer service. The ideal candidate will possess strong leadership skills, retail management experience, and the ability to motivate and develop team members. As a keyholder, you will be responsible for opening and closing the store, ensuring smooth operations, and maintaining a welcoming environment for customers and staff alike. Duties * Lead and supervise daily retail operations, including opening and closing procedures * Manage inventory control, stock replenishment, and merchandising to optimize sales * Oversee sales transactions using POS systems and ensure accurate cash handling * Develop and implement sales strategies to meet or exceed store targets * Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction * Train, mentor, and evaluate team members on sales techniques, product knowledge, and customer service standards * Assist in recruiting new staff through onboarding processes * Conduct regular store audits to ensure compliance with company policies and safety standards * Support marketing initiatives to promote store events and product launches * Maintain organized records of inventory levels. Skills * Proven experience in retail management or supervisory roles with strong leadership capabilities * Excellent communication skills * Strong negotiation skills to drive sales and resolve customer concerns effectively * Knowledge of POS systems especially Lightspeed, inventory management software, and retail math principles * Ability to handle cash transactions accurately and perform cashiering duties with professionalism * Skilled in employee orientation, training & development, and team management * Competent in merchandising, stocking, pricing strategies, and store presentation techniques * Effective time management skills to prioritize tasks in a fast-paced environment * Organizational skills for managing inventory control, scheduling, and administrative documentation * Experience with marketing activities such as promotional campaigns or social media engagement is a plus * Demonstrated ability to supervise staff with experience in shift management and assistant manager responsibilities This position offers an exciting opportunity for a motivated individual passionate about retail management. The successful candidate will play a vital role in creating an engaging shopping experience while leading a dedicated team toward achieving store goals. The position has no late nights or Sunday work hours. Pay: $18.00 - $20.00 per hour Expected hours: 40.0 per week Benefits: * 401(k) matching * Employee discount * Flexible schedule * Paid time off Work Location: In person