Now Hiring - A-Line Auto Parts - Professional Services Auto Parts Counter Sales - Lakeway, TX in Austin, TX

Full description of the position

Position Overview This position reports directly to the store manager. Counter I is required to perform any or all duties of a General Store Staff as assigned by management (using a company provided vehicle to deliver or pick up parts and merchandise from company customers and vendors, handle incoming and outgoing merchandise in a timely manner, keep store and facility clean, safe, and organized), along with totaling bill, accepting payment, and providing excellent customer service in a retail store environment by performing the following duties: The primary job functions include, but are not limited to: * Greet each customer in a timely manner and answer the telephone within three (3) rings * Answer each customer's questions regarding price, availability and function of merchandise * Obtain merchandise from shelf for customer or receives any merchandise selected from shelf by customer and creates invoice * Obtain merchandise requested by customer or receives merchandise selected by customer * Ensure that each customer receives outstanding customer service by providing a friendly environment, which includes, greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service * Totals price and tax on merchandise purchased by customer to determine bill * Accepts payment and makes change * Wraps or bags merchandise for customers * Obtains signature on charge invoices and accepts payment and makes change on cash invoices * Correctly places any special orders as required by customer * Balances cash drawer at the end of the shift (if necessary) * Stock shelves, counters, or tables with merchandise * Sets up advertising displays or arranges merchandise on counters or tables to promote sales * Stamps, marks, or tags price on merchandise * Bags or boxes orders accordingly * Ensure outgoing transfers are processed properly and timely * Cleans shelves, counters, or tables * Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with all OSHA and company safety procedures, rules, and regulations * May have custodial duties including sweeping warehouse/showroom regularly, dusting shelves as needed, organizing merchandise, cleaning and stocking rest rooms as needed, and keeping all aisles clear with no merchandise on the floor * Present a good image of the company through proper dress and attitude * Must participate in and complete sponsored and supported training * Attends training or uses electronic media to increase product knowledge * Performs other duties and assignments as directed by management * Maintain grounds and parking lot * Maintain a satisfactory attendance record and appearance The skill requirements include, but are not limited to: * Ability to work well with others and assist customer cooperatively and courteously * Exemplary company work recorded, including attendance * Must be able to work in a high paced, busy atmosphere * Related experience in the auto parts industry preferred * Must be able to follow oral and written instructions * Must have basic math skills including addition, subtraction, multiplication and division * Ability to read and write in English * Must successfully complete background and criminal history checks * Must pass a physical, human performance evaluation and a drug test * Good understanding of and adherence to company policies and procedures * Must maintain regular and prompt attendance Attitude that supports the Company's goals and values * Education Requirements * High school diploma or general education degree (GED); or equivalent combination of education and experience Certification Requirements * Completed ASE counterman I training course * Meets all requirements to qualify for inclusion on AOC Approved Driver List AL123