Now Hiring - Victory Casino Cruises - Group Sales Manager/Director in Cape Canaveral, FL

Full description of the position

Group Sales Manager/Director for Victory Casino Cruises Position

Overview

: The Group Sales Manager/Director will be responsible for generating, booking and managing group sales for Victory Casino Cruises. This role involves identifying and securing group leads such as --birthday parties, social organizations, anniversaries, bachelor/bachelorette parties, family reunions, holiday celebrations, and retirement community outings, among others--to enjoy a day or night of gaming and food and drinks aboard our 5-6 cruise on the Atlantic Ocean. The role requires strong leadership, sales management, and customer relationship management skills, as well as experience with group bookings and contract negotiations. This position is a land-based job.

Key Responsibilities

: 1.

• Lead Generation and Follow-Up
• o Follow up on incoming group sales leads to generate bookings. o Pursue self-generated group sales leads o Develop and maintain relationships with clients to ensure repeat business and customer satisfaction. o Tailor packages to meet client needs and enhance the group's experience. 2.
• Sales Strategy and Execution
• o Develop and execute group sales strategies aimed at various markets, such as social organizations, corporate events, retirement communities, etc o Present and sell tailored group packages, including gaming, dining, and transportation options. o Coordinate transportation options as needed, ensuring seamless service from booking through boarding. 3.
• Staff Management and Training
• o Hire, train, and manage a team of regional sales professionals to expand the reach of group sales. o Set and monitor sales goals for the team, ensuring alignment with company objectives. o Provide ongoing support, guidance, and training to maintain high performance and customer satisfaction. 4.
• Contract Management and Negotiation
• o Oversee contract negotiations for group sales, ensuring favorable terms for the company and clarity for clients. o Work with internal teams to ensure compliance with all contractual obligations. o Maintain accurate records of all bookings, contracts, and client communications. 5.
• Collaboration and Coordination
• o Coordinate with onboard teams to ensure smooth and enjoyable group experiences, including any special requests o Work closely with the internal team on manifest counts and any changes that occur o Collect and analyze feedback to continually improve group packages and sales strategies. 6.
• Retention and Client Relationship Management
• o Develop and implement customer retention strategies to encourage repeat bookings and referrals. o Maintain regular communication with clients before and after bookings to foster long- term relationships. 7.
• Reports
• o Provide weekly sales reports to CEO

Qualifications

:

• Bachelor's degree in Sales Management, Hospitality, or a related field; or equivalent work experience.
• 5+ years of experience in group sales, sales management, hospitality, or event planning, with a focus on customer relationship management.
• Proven track record of meeting or exceeding sales goals.
• Experience with managing a sales team, with strong leadership and motivational skills.
• Excellent negotiation skills with a strong understanding of contracts and terms.
• Strong organizational and communication skills, with attention to detail.
• Must have a 4 Year College Degree Preferred Skills:
• Knowledge of sales management
• Familiarity with customer relationship management
• Experience with group transportation logistics.
• Computer proficient Must Be Proficient In:
• Microsoft Word
• Microsoft Excel
• Google Drive

Benefits

: This position provides a base salary plus commission, health benefits, paid time off, and the chance to work in a dynamic and exciting environment. This role is ideal for someone passionate about hospitality, sales, and delivering memorable group experiences on the open seas. This position is a land-based job. ABOUT VICTORY CASINO CRUISES Victory Casino is Florida's most authentic Las Vegas-style casino experience! Featuring five and six-hour cruises departing from Port Canaveral, they sail twice a day, Tuesdays through Sundays. Victory Casino has over 600 of the latest slot machines and 27 of the best LIVE table games such as Blackjack, Craps, Roulette, 3 Card Poker, Ultimate Texas Hold'Em, Let It Ride and EZ Bac. Plus, Bingo and a Sportsbook! Enjoy superb food in the Atlantic Cafe and the drinks are FREE while gaming! For more information, visit [please apply online] Located at 180 Christopher Columbus Drive, Terminal B-2, Port Canaveral, Florida.