Now Hiring - Integrity Building Companies - Roofing Sales Consultant in Charleston, SC

Full description of the position

Job Type: Full-Time Compensation: Commission (details to be discussed) Reports To: General Manager / Sales Manager Position Summary We are hiring a Roofing Sales Consultant to support the end-to-end client experience in residential and commercial roofing projects. This position combines customer relationship management, project oversight, and operational coordination, with a strong emphasis on client acquisition and service excellence. This is a performance-based role, ideal for individuals who are driven, self-motivated, and thrive in fast-paced, client-facing environments. Key Responsibilities Client Engagement & Sales Development * Generate, track, and follow up on leads consistently. * Develop and maintain a detailed client database. * Create and implement strategic outreach and follow-up plans to support sales efforts. * Conduct phone outreach to both new and existing clients. * Explain contracts and scopes of work, resolving any client concerns or questions. * Assist customers with the insurance claims process; minimum requirements of inspection and claims filed to be determined by General Manager. * Meet with insurance adjusters at the customer's property to advocate for claim approvals. Project Oversight & Field Work * Conduct on-site roof inspections, take photographs, and upload findings to CRM. * Review loss reports and assist customers in signing scopes or contracts. * Participate in the build process and perform final quality walk-throughs. * Monitor material delivery and check product quality as needed. * Collect completion photos and submit all required documentation for invoicing and production. Administrative & CRM Management * Enter all customer and prospect information accurately into CRM (e.g., Acculynx). * Complete and manage paperwork related to contracts, repairs, ITEL sample collection, and production. * Follow up on outstanding leads, documentation, and collections as needed. * Maintain clean, organized digital and physical workspaces. *Core Competencies & Expectations Professionalism * Dress and present yourself professionally at all times. * Communicate clearly via phone, email, and in-person interactions. * Ask thoughtful questions and be prepared with clear, concise answers. Autonomy & Initiative * Be proactive in identifying and solving problems independently. * Take ownership of responsibilities and complete tasks without repeated follow-up. Efficiency & Time Management * Prioritize high-impact tasks and manage time effectively. * Maintain punctuality and preparation for all appointments, meetings, and job-site visits. * Complete work accurately and quickly without sacrificing quality. *Team Contribution & Culture * Build collaborative relationships with colleagues and customers. * Respect the perspectives and strengths of every team member. * Maintain a clean and tidy workstation and convey professionalism through tone and body language. Qualifications * Prior experience in sales encouraged but not required. * Strong ability to learn sales processes. * Comfortable with roofing-related tasks, including roof inspections and minor repairs. * Competency with Microsoft Office (Excel, Word, Outlook). * Proficiency with CRM systems or willingness to learn quickly. * Strong written and verbal communication skills. * Valid driver's license and reliable transportation required. What We Offer * Performance-driven compensation plan with growth opportunity. * Training and support to help you succeed in both sales and project management. * A professional, supportive, and fast-paced team environment. * Opportunities to take on leadership and higher responsibility roles over time.