Now Hiring - Bathrooms of Charleston - Professional Services Appointment Coordinator in Charleston, SC

Full description of the position

Bathrooms of Charleston Appointment Coordinator $15-$25/hour + Bonuses/Incentives | Full-Time This is an on-site position based in South Carolina. Candidates must be currently located in South Carolina. * Help Homeowners Start Their Dream Bathroom Renovation Bathrooms of Charleston is growing, and we're looking for an energetic, motivated Appointment Coordinator with a friendly, professional personality to join our team. In this fully remote role, you'll be the first point of contact for homeowners interested in bathroom renovations, creating an exceptional first impression and guiding them toward the next step in their remodeling journey. This position is ideal for someone who enjoys talking with people, staying organized, and wants to grow into a leadership role as our call center department expands. About the Role As an Appointment Coordinator, you will manage inbound and outbound calls, follow up with warm leads, and schedule consultations for our sales team. You'll play a key role in delivering a positive customer experience while supporting our fast-growing remodeling company. As the department grows, this role offers the opportunity to develop and lead a team of call center representatives , transitioning into a leadership position over time. What You'll Do * Call and follow up with warm leads who have expressed interest in bathroom renovations * Qualify prospects by understanding their needs, goals, and project timelines * Schedule design consultations and estimate appointments for the sales team * Manage lead activity in CRM software, ensuring accurate notes and updates * Provide professional, courteous communication with all clients * Support the office team with light administrative or scheduling tasks as needed What We're Looking For * Honest, hungry, humble, and coachable * Enjoys interacting with customers and building rapport * Strong empathetic listening and communication skills * High attention to detail and organization * Ability to multitask and manage priorities effectively * Leadership potential and desire for professional growth What You Bring * Excellent phone and written communication skills * Customer service, appointment setting, or inside sales experience (preferred) * Comfortable working independently in a remote environment * Basic computer skills and experience with CRM or scheduling tools * Positive attitude and commitment to meeting weekly call and booking goals * Quiet home workspace with a reliable internet connection What We Offer * Base pay ($15 to $25) * Performance-based bonuses and incentives * Company-matched IRA retirement benefit after 6 months * Paid vacation after 12 months * Hands-on training with an industry-leading expert * Proven systems and processes for success * Unlimited growth and leadership opportunities About Bathrooms of Charleston Based in Charleston, SC, Bathrooms of Charleston specializes exclusively in bathroom remodeling-from full renovations to custom upgrades. Homeowners trust us for expert craftsmanship, clear communication, and respectful service. Learn more at bathroomsofcharleston.com Apply Today If you're a motivated communicator who enjoys helping people and wants to work remotely with a respected remodeling company, we'd love to hear from you. Compensation includes a competitive base pay plus performance-based incentives and bonuses. Please submit your resume, and a hiring manager will be in touch within 24-48 hours .