Now Hiring - Aquascape, Inc. - Inside Sales Representative in Saint Charles, IL

Full description of the position

Aquascape, Inc. is a leading North American company specializing in the design and installation of water features such as ponds, waterfalls, and fountains. Founded in 1991 by Greg Wittstock (The Pond Guy), Aquascape is known for its innovative approach to water gardening and ecosystem pond construction. Become part of the Aquascape team and help connect people to water the way nature intended. Our Core Values: * We Are Family: We are welcoming, helpful, and considerate. * We Support and Serve: We value connections and the bonds formed between ourselves and our partners. * We Do Our Best: We are accountable for our own roles and responsibilities. We value hard work and reliability. * We Have Fun: We believe in working hard and playing hard through safe, wholesome, family-friendly activities. We strive to make Aquascape a great place to work and do business. Perks: * Paid Training * On-site fitness center, spa, and sports courts * Company sponsored events * Free on-site WI-FI * Employee Discount on Services and Products * Employee Assistance Program (EAP) * Free annual health screening Position Summary: The Territory Sales Specialist serves as an inside sales partner for our regional sales team. This position is responsible for providing sales support for the region, including account management; prospecting, qualifying leads, and providing world-class customer service. Compensation for this position includes base pay and monthly commission. ESSENTIAL DUTIES AND RESPONSIBILITIES Regional Sales Partnership * Strategically work with Regional Sales Manager partner to build and strengthen relationships and customer base in territory * Relay relevant information to Regional Sales Manager * Prepare and assemble special projects such as marketing plan packets * Pull database reports that pertain to specific needs * Provide general customer base knowledge, which can be used to help guide Regional Sales Manager in customer targets and travel schedule * Work with Regional Sales Manager partner to resolve escalated issues Inbound/Internal Customer Support * Respond to calls that range from many topics encompassing order questions to full project requests * Follow-up/return calls * Provide targeted customer service to our high dollar, high potential retailers and distributors * Order entry, upselling Outbound Call Campaign * Contact customers by telephone to secure product orders based on established priority * Evaluate and understand customers' needs and promote the aspect of "up-selling" to grow the business for both the customer and Aquascape * Communicate to the customers about any product promotions, relevant training events, product availability and marketing resources * Actively create a positive customer relationship and support the customers' efforts to sell Aquascape products Trade Shows * Periodic travel to attend tradeshows and regional events (approximately 2-3 weeks of domestic travel annually) Social Media * Respond to customer questions and comments on social media platforms * Interact (like, comment, share) with company social media platforms OTHER DUTIES AND RESPONSIBILITIES * Participate in company events, as need * Complete other projects and duties as assigned REQUIRED EDUCATION/EXPERIENCE/QUALIFICATIONS * Excellent customer service skills with a minimum of 6 months of experience in an inside sales position * Proven track record of upselling and qualifying leads in an inside sales position or similar environment * Ability to work in a team environment, yet having the ability to make independent decisions * Ability to handle multiple tasks at once * Proficiency in Microsoft Office, including Word, Excel and Outlook; and CRM software PREFERRED EDUCATION/EXPERIENCE/QUALIFICATIONS * Sales training - up-selling, qualifying leads * Sales experience in a similar industry Compensation & Benefits * Starting salary: $53,000 - $58,000 + commission * Full-time, salaried, exempt position * Benefits package including health, dental, vision, 401(k), paid time off, and more Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the position Job Type: Full-time Pay: $53,000.00 - $58,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance People with a criminal record are encouraged to apply Application Question(s): * Are you able to travel domestically for approximately 2-3 weeks per year? Experience: * Inside Sales: 1 year (Preferred) Ability to Commute: * Saint Charles, IL 60174 (Required) Work Location: In person