Now Hiring - Strand Products Inc - Professional Services Sales Manager in Ventura, CA

Full description of the position

Sales Manager Reports to: President / CEO Location: In office, Ventura, California About the Role We're looking for a results-driven Sales Manager to accelerate new business growth at Strand Products, a 50-person, 100% employee-owned manufacturing company serving the medical device and aerospace industries. In this high- impact role, you will lead our sales strategy, drive revenue growth, and serve as the primary connection between customers and our internal engineering, operations, and quality teams. You will build, manage, and close a robust pipeline of new business opportunities through proactive outreach, relationship building, and consultative selling. Leading a small customer-facing team and a network of experienced industry sales representatives, you will ensure every prospect and customer receives a thoughtful, precise, and high-quality experience. This role spans sales leadership, account development, quoting, and strategic planning--all aimed at expanding our market presence and positioning Strand Products as the go-to partner for innovative, high-performance manufacturing solutions. What You 'll Do * Lead Generation & Relationship Development * Nurture inbound leads while cultivating long-term customer relationships * Arrange business meetings with prospective clients and existing customers to understand needs and opportunities * Identify the most efficient route for meeting customers' needs by providing internal and external referrals as needed * Sales Outreach & Pipeline Management * Manage a customer service manager, an administrative associate, and a small team of outside sales representatives * Facilitate the necessary steps involved in sales outreach and follow-up, including trade show exhibiting and content creation for sales literature * Collect project details, manage active orders, quotes, and credit applications throughout the sales funnel workflow * Work closely with the customer experience manager to provide trustworthy feedback and after-sales support to the customers and internal team * Customer Communication & Account Management * You will possess an awareness of a typical sales process and advocate for customer needs throughout the product life-cycle * Utilize available customer relations management tools to facilitate lead generation and customer engagement, and qualify leads * Review pricing and lead time while reporting on pre-determined, customer- centered KPIs * Project Management & Coordination: * Translate customer requirements into clear specifications for engineering and operations * Own the customer quotation process for each project, ensuring that the customers' needs are met * Manage contract review process and maintain an organized, up-to-date digital customer database *Strategic Planning & Market Insight * Conduct market research and industry analysis * Generate part forecasts to drive manufacturing planning activities * Maintain a watchful eye on our competitors and industry leaders by regularly performing peer audits * Work independently to develop strategies focused on sales growth and customer experience * Partner with leadership to create company-wide, strategic, goal-setting initiatives, identify opportunities, and make recommendations based on observations, including optimization and implementation of objectives, key results, and KPIs Who You Are * Passionate: You care deeply about customer communication, professional growth, and meaningful work. * Empathic: You bring strong interpersonal skills, integrity, and self-awareness * Collaborative: You excel in cross-functional work and value shared success over individual spotlight. * Detail-Oriented: You have strong analytical skills and a technical mindset, with mastery of Excel and digital tools. * Organized: You manage timelines, documentation, and follow-through with precision and reliability. * Seasoned: 5+ years of sales leadership experience in a manufacturing environment; medical device experience preferred. * Quality-Minded: Familiarity with ISO9001 and AS9100 environments. * Qualified Under ITAR: You meet ITAR requirements as a U.S. person. What You 'll Get * Competitive salary * Employee Stock Ownership Plan (ESOP) * Medical, dental, and vision insurance * Long-term disability and life insurance * Paid holidays and vacation * Employee assistance programs * Tuition reimbursement * Gym membership Working Conditions * On-site, office-based role with regular interaction across engineering, operations, manufacturing, supply chain, and quality. * Occasional travel to customer sites and trade shows.