Now Hiring - Fallon Pilot Shop - Retail Sales Associate for Pilot Shop in Melbourne, FL

Full description of the position

Successful candidates with retail and general aviation experience will be asked to offer our customers a wide range of aviation products.

Responsibilities

will include providing excellent customer service for in- store customers, receiving returns, and stocking store items.

Duties and Responsibilities

Customer Service

• Welcome customers by greeting them and offering sales assistance.
• Direct customers by escorting them to racks and counters; suggesting items based on the customer's needs.
• Help customers make selections by building customer confidence: offering suggestions and opinions.
• Document sale by creating or updating customer order records and processing payments.
• Respond to customer queries promptly and professionally.
• Provide excellent service and ensure customer satisfaction by exceeding expectations. Processing Returns
• Assist customers with returns, exchanges, and technical questions regarding products. Stocking Storefront
• Provide excellent service and ensure customer satisfaction by exceeding expectations.
• Cross trained to assist with shipping and receiving as needed. Merchandising
• Keep clientele informed by notifying them about future merchandise of potential interest.
• Continually build product knowledge and stay informed on industry changes to better assist customers. Assisting with Listing Management
• Assist in updating listings to better and more accurately describe products.

Qualifications

• High School diploma or equivalent required.
• General Aviation Experience/Knowledge is strongly preferred.
• Customer service experience.
• Intuitive and teachable in product knowledge as well as fulfillment of orders.
• Exceptional attention to detail and accuracy while working within a fast-paced environment.
• Physical ability to lift and/or move bulky merchandise up to 50 pounds.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Job Type: Full-time Pay: From $18.00 per hour Expected hours: No less than 40 per week

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Work Location: In person