Now Hiring - Levy Recognition - Sales Support Specialist in Tampa, FL

Full description of the position

POSITION SUMMARY Levy Recognition is seeking a Sales Support Specialist to support the execution, implementation, and ongoing success of client recognition programs and internal brand initiatives. This role plays a critical part in translating sales and client requirements into well-designed, brand-consistent, and operationally sound recognition solutions. The Sales Support Specialist partners closely with sales, operations, vendors, and clients to support product design, brand asset management, and program launch activities. This position focuses on maintaining organized, reusable design and packaging assets, ensuring brand compliance, and enabling efficient, repeatable program execution--rather than starting from scratch for each new initiative. The ideal candidate is detail-oriented, highly organized, and comfortable operating in a fast-paced, project-driven environment. They balance creative execution with operational discipline, manage multiple priorities with accuracy and polish, and leverage technology and AI tools to improve efficiency, scalability, and consistency. This role supports both client- facing and internal initiatives and is essential to delivering premium recognition experiences, strong brand consistency, and smooth program launch. POSITION DUTIES AND RESPONSIBILITIES The Sales Support Specialist collaborates with clients, vendors, and internal teams to ensure seamless delivery of recognition solutions that meet creative, operational, and business objectives. * Partner with sales to uncover client recognition goals, brand identity, and employee engagement needs. * Observing client discovery sessions and present design concepts in a consultative, advisory role. * Work with sales to produce branded presentations, product catalogs, and samples that showcase differentiation. * Manage project timelines, budgets, and quality controls for product design initiatives. * Align with operations, sourcing, and supply chain teams to balance creativity with cost-effectiveness and delivery requirements. * Ensure recognition product strategies align with the company's own internal recognition programs, modeling best practices. * Document and share best practices, program playbooks, and case studies to create repeatable, scalable frameworks for future recognition programs. * Serve as a key implementation partner to the lead sales team, owning the execution of program setup activities such as website creation, ERP product entry, and ensuring all internal systems and processes are aligned for program launch. * Assist Client Solutions Coordinator with client inquires ensuring client inquires are handled within expected timelines. * Administrative duties as needed The Sales Support Specialist creates and manages brand assets and collateral that maintain consistency, quality, and professionalism across all client and company touchpoints. * Manage brand assets including logos, templates, icons, and campaign visuals for recognition programs. * Maintain well-organized, reusable packaging assets and product catalogs to enable efficient, repeatable program setup. * Create and/or manage marketing collateral such as brochures, digital graphics, catalogs, pitch decks, and event visuals. * Build internal brand education tools so sales and operations teams present recognition solutions consistently and effectively. * Operate within brand guidelines for both client programs and company materials. (E.g. logo positioning, color standards, etc.) * Ensure consistency and quality control through brand governance standards. The Sales Support Specialist gathers feedback from clients and recipients to refine designs, campaigns, and experiences for continuous improvement. * Gather feedback from clients, employees, and award recipients to measure program impact. * Capture lessons learned from each program and apply improvements to future initiatives. * Maintain knowledge repositories of learnings, templates, and standards to improve scalability and organizational knowledge sharing. The Sales Support Specialist uses AI tools to streamline workflows, generate insights, and drive innovative, personalized recognition solutions. * Use AI for content creation and to adopt emerging tools that enhance campaign assets, branding, and overall marketing productivity. QUALIFICATIONS & COMPETENCIES * 3-5 years in sales support, or related field. * Demonstrated experience supporting branded merchandise, awards, packaging, or promotional programs, preferably in a client-facing or sales-enabled environment. * Proficiency in Adobe Creative Suite, and common digital design tools; experience working from templates, brand guidelines, and existing assets * Working knowledge of web-based platforms, ERP or product catalog systems, and tools used to support program setup and launch. * Experience coordinating with vendors and production partners, including tracking timelines, budgets, and deliverables. * Strong understanding of brand standards and compliance (logo usage, colors, typography, layout). * Highly organized, with the ability to maintain reusable assets, templates, and documentation to enable repeatable execution. * Detail-oriented, able to manage multiple projects while maintaining accuracy and quality. * Strong collaborator and communicator, comfortable supporting sales and cross-functional teams. * Familiarity with AI-enabled tools for design support, content creation, or workflow efficiency. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person