Now Hiring - MOD BIKES - Professional Services MOD BIKES – Electric Bike Sales Specialist in Austin, TX

Full description of the position

We're looking for someone energetic, warm, organized, and genuinely hungry to succeed. In this role, you'll guide customers through the full MOD BIKES experience--from the first Howdy, to test rides, to purchase, to checking in after the sale. Sales and hospitality should feel natural to you. You'll create real relationships, and many of our riders continue to stay connected for years. About MOD BIKES Founded in 2018 with limited funding and unlimited passion, MOD BIKES started out in a small shop in Austin, Texas with one big goal: to create the ultimate riding experience. Fast forward to today, and we're proud to be a brand recognized worldwide -- designing electric bikes, accessories, and unique customer experiences that set our brand apart. But we're not just about bikes -- we're about building lasting relationships. From the first ride to years down the road, our mission is to make sure our riders feel supported, empowered, and part of the MOD family. We're a small, tight-knit crew powered by good vibes, teamwork, and a "let's make it happen" attitude. If you're passionate, curious, and ready to help us turn impossible ideas into everyday wins, then come join us -- we're building something special, and we'd love for you to be part of it. Description About the Role We're looking for someone energetic, warm, organized, and genuinely hungry to succeed. In this role, you'll guide customers through the full MOD BIKES experience--from the first Howdy, to test rides, to purchase, to checking in after the sale. Sales and hospitality should feel natural to you. You'll create real relationships, and many of our riders continue to stay connected for years. We're a small, driven team that works hard, moves quickly, and keeps the vibes high. We show up for each other, support our customers, and grow together every day. What You 'll Do * Help customers in person, over the phone, and by email -- with warmth, clarity, and confidence. * Educate customers on our bikes and accessories (and e-bikes in general) so they feel informed and excited. * Lead fun, safe test rides and guide customers through the full buying experience. * Follow up with customers and build long-term relationships -- not just one-time sales. * Manage leads and customer notes in our CRM to keep communication accurate and organized. * Keep the showroom and digital workspace clean, stocked, and ready for the next customer. What You Bring * Strong people skills -- you read the room and connect easily. * Naturally upbeat, friendly, and confident speaking with anyone. * Organized and reliable -- you follow through every time. * Comfortable multitasking in a lively, hands-on setting. * Weekend availability (required). * Bonus Points (Not Required) * Sales, retail, hospitality, or customer-facing experience * Familiarity with electric bikes or cycling * Experience working in fast-growing small teams We'll teach you everything you need to know about e-bikes -- but a willingness to learn the product deeply is essential for success. Growth & Compensation * Competitive hourly base + commission (no cap) * Real advancement opportunities -- we promote from within * Medical/Dental/Vision (for full-time employees) * PTO (full-time) * Employee discount on bikes + accessories This role is designed for someone who wants to grow their skills, income, and responsibilities over time. For the right person, the sky is truly the limit. How to Apply Send your resume and a short message about why this role feels like a fit for you.