Now Hiring - Lumistry, Inc. - Channel Partner Manager in Austin, TX

Full description of the position

Lumistry serves over 9,000 pharmacies globally, helping them transform their businesses to improve adherence, reduce operating costs and increase revenue. We offer a collection of solutions purpose-built for pharmacies, enabling our customers to engage with their patients, consolidate vendors, improve patient health literacy, automate tasks and initiate online scheduling for programs and services. For more information, visit [please apply online] * About the role * The Channel Partner Manager will design, launch, and scale Lumistry's partner ecosystem (referral, reseller, and strategic technology alliances) to drive qualified pipeline, faster implementations, and stickier Customers. This is a builder role: equal parts Partner Strategy, Business Development, and Program Operations. Description of Job Duties: * Partner Strategy & Design: Define the partner thesis, segmentation, and ideal partner profiles (PMS, IVR/telephony, clinical services, automation, data/analytics, MSPs, and regional buying groups). * Sourcing & Deals: Build and manage a high quality partner pipeline; negotiate and close win-win referral/reseller and tech-integration agreements (commercials, MDF, co-marketing, support SLAs). * Program Build-Out: Stand up a scalable Partner Program (tiers, benefits, certification, co-sell motions, joint messaging, enablement assets, deal registration, and governance). * Revenue & Co-Sell: Create repeatable co-sell motions with Sales; deliver sourced and influenced ARR targets. * Integrations & GTM: Coordinate with Product/Engineering on roadmap alignment and with Marketing on joint launches, campaigns, and events. * Partner Success & Ops: Establish QBRs, scorecards, and health checks; ensure partners are enabled to position, demo, and support Lumistry. * Compliance & Risk: Work with Legal/Finance on contracts, data/privacy, commissions, and MDF usage; maintain clean attribution and audit trails in CRM. * Voice of Partner: Channel partner feedback into roadmap, pricing, packaging, and implementation playbooks. Required Education, Knowledge and Special Skills: * 6-12+ years in channel/alliances/BD at a B2B SaaS company * Demonstrated success building (not just inheriting) a Partner Program and hitting sourced/influenced revenue targets. * Strong commercial acumen (pricing, margins, MDF, JLAs) and comfort negotiating complex agreements. * Hands on GTM operator: partner enablement, co-sell plays, pipeline hygiene, and events. * Cross Functional Leader who collaborates with Sales, Product, Marketing, CS/Implementation, Legal, and Finance. * Excellent communication, executive presence, and data driven decision making. * Familiarity with Salesforce/HubSpot, PRM/partner portals, and basic integration concepts (APIs, webhooks, SSO). Preferred Knowledge and Experience: Other preferred (not required) skills and experience * Healthcare or Pharmacy ecosystem experience strongly preferred * Experience with EOS Framework Other Information About This Job: * This job will be based in Austin, TX or Spartanburg, South Carolina. * ~15-25% for partner meetings, conferences, and joint events