Now Hiring - Eberly Transportation - Customer Sales Representative in Tampa, FL

Full description of the position

Now hiring an enthusiastic and experienced Customer Sales Representative (CSR)! The CSR is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all customers through in-depth knowledge of company products and services. We are looking for SALES focused individuals who are self-starting and enjoy a fast-paced work environment! What We Offer * Pay: $13 / hour and $8 for each booked move * Earn commission on box and packing supply sales! * Schedule: 9am - 5pm Monday - Friday * Health insurance and 401(k) available * Paid time off * Opportunities for advancement Responsibilities * Acts as the first point of contact for new and existing customers to establish a rapport and build confidence in TWO MEN AND A TRUCK services * Asks open-ended, probing questions to determine customer requirements and expectations * Directly and accurately inputs information in to "Movers Who Care" software to estimate cost for customers, as well as scheduling needs for movers, drivers, and trucks * Makes recommendations according to customer's needs on moving services, boxes, supplies and equipment and other value-added services; may recommend alternate services and/or products based on cost, availability, or customer specifications * Educates customer on terminology, policies and procedures, anticipated delays and any additional information needed to increase customer satisfaction and improve profitability * Complies with federal, state, and local legal requirements when scheduling moving services and staff * Calmly and professionally handles displeased customers and provides timely feedback to management regarding customer concerns * Ensures display area is maintained in a clean and professional manner, i.e. brochure stocks and box displays * All other duties as assigned Requirements * Excellent customer service skills (friendly, courteous, and helpful) * Effective listening and communication skills * Good grammar, voice, and diction * Good organizational and time management skills * Ability to analyze and solve problems effectively * Accurate; consistent attention to detail * Demonstrated understanding and application of effective selling strategies and techniques * Confidence to initiate customer contact, and comfortable asking for the sale * Strong team player who works productively with a wide range of people and personalities * Comfortable in a fast-paced environment; able to adapt quickly to changing priorities * Basic computer and keyboarding skills * Able to perform basic business math * Able to always present a professional image to customers and vendors * Demonstrate integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values * Bilingual is a plus This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Tampa, Florida. The employer at this location is Canadian Sun Corporation.