Now Hiring - Elletienne Property Partners - Professional Services Wellness Advisor / Front Desk Membership Sales - Senior, Lead or Manager level preferred in Columbia, MD

Full description of the position

A boutique wellness experience that delivers results our clients consider essential. Experienced. Confident. Proactive. High-energy -- grounded in empathy, care, and authenticity. You have: * Prior management or team-lead experience * Sales or client-facing experience in wellness, hospitality, fine dining, or luxury retail * The ability to influence, guide, and develop others * Strong executive functioning skills -- ability to prioritize, take ownership, and move initiatives forward to completion with minimal oversight, while ensuring thoughtful execution and details are accurate * Confidence operating independently within established systems and standards, with self-management, integrity, and accountability * Exceptional professionalism, maturity, and good judgment -- serving as a trusted right hand to the owner while driving sales and business growth You 're ready to: * Create elevated, white-glove, personable client experiences that drive high-ticket sales, conversions, and long-term retention to ensure long-term sustainability and success of the business * Follow up withwarmleads and past prospects by making 50+ outbound calls per day to continue conversations and guide next steps * Confidently help people think through their lifestyle to make time and room in their life and budget for stretching to close membership sales and stretch packages * Handle objections and customer service situations that require de-escalation with care, empathy, and poise, keeping client satisfaction top of mind while discerning what's fair and reasonable for the business financially. * Take initiative, anticipate studio and owner needs, and keep operations running smoothly, efficiently and to a standard of excellence You might be a: * Corporate professional -- ready for a more people-focused career shift * Career professional -- returning to the workforce after time dedicated to family * Teacher or educator transitioning to a new career -- skilled at multitasking and navigating chaos, parents, and competing priorities with empathy, patience and poise * Manager from a fast-paced, high-end dining or hospitality environment -- who thrives in premium service and team leadership If this sounds like you -- we'd love to meet you. Who We Are We help people move better, feel better, and live better every day. We deliver premium one-on-one assisted stretching through a science-backed method rooted in evidence-based research, incorporating PNF techniques to improve mobility, recovery, and performance. Our Columbia studio blends: * The strength of Xponential Fitness -- the global leader in boutique wellness, with sister brands including Club Pilates, YogaSix, Pure Barre, and BFT and thousands of locations worldwide. * The care and connection of hands-on local ownership. What You 'll Do * Be the face and voice of the studio * Deliver exceptional first-timer and member experiences consistently yourself and through other staff * Drive membership sales and other revenue growth * Support studio events and community outreach to drive lead collection and sales * Collaborate with the team to keep daily operations flowing and regularly check in with the owner Compensation & Benefits * $16-$24 per hour + commissions + performance bonuses * Clear growth path into Senior, Lead, or Manager roles -- advancement possible within 90 days based on performance and fit (management track shared later in the hiring process) * Free stretch membership * Healthcare stipend * Paid Time Off * Team outings, free snacks, sparkling water, and other studio perks Job Types: Full-time, Part-time Pay: $16.00 - $24.00 per hour Expected hours: 15 - 40 per week Benefits: * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Application Question(s): * ATTENTION: Answering all the pre-screening questions below are required for consideration for this role. Respond to this question with "I understand." * When were the last 3 times you called out of work and what were the reasons? * Describe your experience (and number of years of experience) in fitness, wellness, or service-based sales. Include what type of formal or informal training you've had. * Why do you want to work at StretchLab? Ability to Commute: * Columbia, MD 21045 (Required) Work Location: In person