Now Hiring - KLMV Group - Professional Services Retail Sales & Customer Support Specialist in Falls Church, VA

Full description of the position

Job Title: Retail Sales & Customer Support Specialist Job Type: Full-time Job Summary: We are seeking a motivated Retail Sales & Customer Support Specialist to join our growing team. This role combines customer service and sales responsibilities. The ideal candidate enjoys helping customers, answering questions, recommending products, and creating a positive shopping experience. If you have experience as a Sales Associate, Customer Service Representative, or Retail Associate , we want to hear from you. Key Responsibilities: * Welcome and assist customers in-store * Provide product knowledge, demonstrations, and upselling when appropriate * Process transactions using a point-of-sale (POS) system accurately * Respond to customer questions, concerns, and support requests in a friendly manner * Maintain organized product displays * Work toward achieving individual and team sales goals * Deliver excellent customer service to ensure repeat business Qualifications: * Previous experience as a Retail Sales Associate, Customer Service Specialist, or similar role preferred (training available) * Strong communication and problem-solving skills * Ability to multitask in a fast-paced retail environment * Comfortable using computers and point-of-sale systems * Positive attitude, team-oriented, and results-driven Benefits: * Competitive hourly pay plus performance incentives * Employee discounts on products * Growth opportunities and career advancement * Supportive and collaborative team culture Schedule: * Flexible shifts available, including evenings, weekends, and holidays as needed Job Types: Full-time, Part-time Pay: $881.41 - $1,061.48 per week Expected hours: 40 per week Benefits: * Flexible schedule Work Location: In person