Now Hiring - Higginbotham Insurance Agency, Inc. - Insurance Commercial Lines Account Production Manager in Austin, TX

Full description of the position

Position Summary: The Account Production Manager position was established to aid in growing and maintaining a Managing Director's book of business. Supervisory Responsibilities: None Essential Tasks: Responsibilities related to Existing Accounts: * Help gather exposure updates and applications for renewals. * Track and ensure service timeline items are completed. * Manage daily task tracker of ongoing follow up items. * Verify renewals are booked and items issued (COI, auto ID cards, etc). * Track claims submitted to the claims department and aid with quality control. * Aid in marketing strategy for renewals. Help evaluate incumbent and alternative markets. * Track account details: coverage in place, coverage opportunities, and cross-sell data. * Track client retention initiatives: events (Colonial, hunting, lunch, etc), birthday email, gifts, etc. Responsibilities related to New Business: * Help coordinate new business marketing efforts (documents to marketer, underwriting conversations, coverage review, etc). * Aid in efforts to drive new business (Private Equity, Franchise, Habitational, Public Sector, Real Estate, Program development, etc). * Ensure marketing timeline is established and submitted to Day 2 team. * Center of Influence development - help further relationships with targeted COI's Core Competencies: * Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner * Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly * Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences * Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively * Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals * Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction * Dependability: Acknowledgment of the importance of being present and punctual. * Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome * Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously * Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment Experience and Education: * Minimum of 7 years of experience in insurance sales or servicing role. Licensing and Credentials: * Active General Lines or Property & Casualty License required Systems: * Proficient with Microsoft Excel, Word, PowerPoint, and Outlook * Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable Location: * This is an in office role in Austin, TX * Hybrid schedule allowed (3 days in office, 2 days from home) - Must live a commutable distance from office location Physical Requirements: * Ability to lift 25 pounds * Repeated use of sight to read documents and computer screens * Repeated use of hearing and speech to communicate on telephone and in person * Repetitive hand movements, such as keyboarding, writing, 10-key * Walking, bending, sitting, reaching and stretching in all directions Benefits & Compensation: * Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. * Employee Wellness Program * Company paid holidays, plus PTO Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members. * Applications will be accepted until the position is filled