Now Hiring - Accelerated Strategies, Inc. - Customer Service Trainee in Tampa, FL

Full description of the position

Looking to ditch the 'just a job' mentality and actually launch a career? Accelerated Strategies, a dynamic and fiercely ambitious marketing firm right here in Tampa, is hunting for the next cohort of Customer Service Trainees to join our elite team. If you've got a killer smile, a knack for talking to anyone, and the eagerness to prove that performance drives commissions, this is your sign to take action! We're not just looking for any salespeople; we seek future leaders to be the face of our partnership with a major telecom giant, Frontier. This role is a fast track: you'll be quickly trained in customer acquisition, direct sales, and team leadership. We'll show you the ropes - as long as you bring the hustle. Ready to apply, or maybe you want to learn more first? Either way, keep scrolling - your next big opportunity is waiting! You'll be bringing best-in-class residential telecom services to customers. Get ready to:

• Directly engage with new and existing residential customers to create a positive, memorable experience that makes them want to upgrade their services and stick around.
• Skillfully present and sell a full range of Frontier's residential telecom services--think high-speed internet, cutting-edge TV packages, and reliable voice--based on genuine customer needs.
• Proactively identify opportunities to introduce and upsell new products or promotions during customer interactions, consistently hitting personal and team sales goals. Remember, this is a performance-driven role where results matter!
• Rapidly absorb and maintain expert-level knowledge of all current Frontier service offerings, pricing structures, and competitive advantages to clearly articulate value to customers.
• Accurately process and document all customer information and sales orders in our CRM system. (Yes, there's paperwork, but we make it painless.)
• Address and resolve customer inquiries, service concerns, and technical questions with speed and grace, turning potential problems into opportunities for excellent service.
• Actively participate in daily strategy meetings, training sessions, and coaching to continuously improve your sales techniques and customer interaction strategies.
• Help us maintain an energetic, positive, and collaborative team environment where everyone is focused on collective success and having a little fun along the way. We're looking for potential, passion, and a good attitude. If you tick these boxes, you're on the right track:
• We require a high school diploma or GED. College coursework or a degree is cool, but not required--we train based on potential!
• You genuinely enjoy interacting with others and can effortlessly build rapport, whether you're talking about telecom or your favorite football team.
• You thrive in an environment where success is based on your performance and effort.
• Retail, hospitality, food service, or even volunteering--if you've served the public, you know how to handle yourself.
• You have a clear speaking voice, excellent communication skills (both verbal and written), and you know how to act professionally even when things get hectic.
• You're a quick study, you welcome feedback, and you're not afraid to try new approaches when the old ones aren't working.
• You need to be able to get to our Tampa location for your awesome new career! Job Type: Full-time Pay: $800.00 - $1,200.00 per week Work Location: In person