Now Hiring - Smash Park - Sales Manager in West Des Moines, IA

Full description of the position

Job description: Smash Park Entertainment Group is looking for a full-time Sales Manager for its West Des Moines, IA location! What is Smash Park? Smash Park, a leading eatertainment brand, is seeking an experienced and dynamic Sales Manager to join our team. Our brand is focused on creating a fun, energetic atmosphere that brings people together through craft food and drinks combined with pickleball, endless games, live entertainment, and weekly events. We are passionate about providing our employees with a supportive and inclusive work environment that encourages career growth and development. As a Sales Manager for Smash Park, a typical day might include the following:

• Responding to a large and consistent volume of email, phone and drop-in inquiries about booking a private event, in a welcoming and positive way
• End-to-end communication with the guest scheduling the event, to ensure all questions are answered
• Providing education and consultation to guests regarding the plethora of options, including reservations for pickleball courts, games courts, canopy's, catering, etc., to sell each guest the perfect option for them
• Answering questions that guests have regarding drinks, food, the game of Pickleball, or other questions about our awesome venue
• Creating documents that communicate necessary details to all internal parties impacted
• Responsible for outbounding and cold calling potiental companies
• working in zoominfo and other software platforms
• Communicating and working closely with other team members, to ensure events play out as each guest expects
• Seek feedback after events, and identify ways to improve; share feedback with the team
• Track event key performance areas and identify items to work on for future events This Job Might Be for You If:
• You enjoy working independently and you're self-motivated
• You don't mind sitting the majority of the day, responding to emails, phone calls and voicemails
• You have extraordinary people skills, you take pride in your work, and you enjoy creating positive and memorable experiences for your customers
• You are highly organized, and enjoy creating and improving both processes and supporting tools
• You thrive on multi-tasking in a very busy environment, and you're easily able to work under strict deadlines
• You are patient, level-headed and cool under pressure
• You pay attention to details. As far as you're concerned, anything worth doing is worth doing right, every single time; you stay focused, and nothing falls through the cracks on your watch.
• You communicate clearly; you speak eloquently; you can explain just about anything to anyone, and you're comfortable communicating with all types of people and personalities How You 'll Do It
• Maintains an in-depth knowledge of venue, menus, vendors, and operations as they pertain to sales, and property rentals.
• Coordinates event details such as space requirements, food and beverage menus, and game rental requirements with clients.
• Serves as event coordinator when needed.
• Provides clients with up-to-date estimates on contracted food, beverage, and rentals, recommending best possible choices within their budget to ensure a better than expected event and to encourage repeat business.
• Accurately reviews event information at operations meetings and sets the team up for success with providing event cheat sheets, accurate # of drink tickets and wristbands for each group as needed.
• Solicits business through cold-calling and outside sales visits.
• Oversees booked business to ensure client satisfaction, informing departments on event status and follows established guidelines and time frames.
• Coordinates the rental of any additional items sold for the event.
• Documents event details at the completion of each event for use in planning and executing future events.
• Investigates, resolves, and responds to guests' comments/feedback as necessary.
• Participates in all marketing and promotional efforts to build the business.
• Any other duties as assigned. What we are looking for:
• Minimum of three (3) years of related sales or coordinating experience
• Excellent communication, time management and organization skills
• Ability to work on a team
• Energy and enthusiasm
• Safe service of food and alcohol certification is preferred.
• Knowledge in Tripleseat sales software, and Google Workspace or similar software is preferred. Pay: $65,000.00 - $72,000.00 per year

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Application Question(s):
• What CRM software or tools do you have experience with? Experience:
• Direct sales: 3 years (Preferred) Work Location: In person