Now Hiring - Confidential - AT&T Customer Service Representative in Fremont, CA

Full description of the position

At Off Shore Management, we're on a mission to connect people with the best AT&T products and services that make everyday life easier and more connected. As a goal-driven telecommunications sales firm, we're passionate about providing exceptional customer experiences, fostering community engagement, and helping our clients grow. We're currently seeking energetic, motivated individuals to join our team as AT&T Customer Service Representatives. This entry-level, full-time opportunity is perfect for anyone ready to start a rewarding career in sales, customer service, and telecommunications while representing AT&T, one of the nation's most trusted names in wireless and fiber internet technology. Responsibilities of an AT &T Customer Service Representative * Provide outstanding customer service while assisting with activations, billing inquiries, plan upgrades, and account changes * Present AT&T products and services in an approachable and informative manner to ensure customer satisfaction * Work collaboratively with fellow AT&T Customer Service Representatives and management to reach daily and weekly sales goals * Build long-term customer relationships that increase loyalty, retention, and overall satisfaction * Accurately document all customer interactions, sales activity, and account updates * Stay informed on current telecommunications industry trends, AT&T promotions, and fiber technology updates * Represent AT&T and Off Shore Management with professionalism, enthusiasm, and integrity in every interaction Qualifications of an AT &T Customer Service Representative * A high school diploma or equivalent is required * Strong interest in sales, customer service, telecommunications, and wireless technology * Excellent communication, listening, and interpersonal skills * Goal-oriented mindset with the ability to thrive in a fast-paced, sales-driven environment * Self-motivated, reliable, and eager to grow within a team-based setting * 1-2 years of experience in sales, retail, or customer-facing roles is preferred, but not required * Comfortable learning new systems, handling multiple priorities, and adapting to customer needs Job Type: Full-time Pay: $50,000.00 - $60,000.00 per year Benefits: * 401(k) Work Location: In person