Now Hiring - Auto Shop Callbacks - Professional Services Outbound Automotive Call Specialist in Missouri City, TX

Full description of the position

Hiring ahead of growth This posting is for future openings, with priority given to top performers. If you are an A player with the right background, you may be contacted immediately. Other applicants will be considered as positions open. Location Sienna in Missouri City, TX Schedule 8 to 5 weekdays. Weekends required. Compensation and Incentives $20 per hour starting pay Up to $1,000 monthly performance bonus Top performers earn about $49,000 per year depending on consistency Your effort shows up in your paycheck every month Who This Role Is Built For We hire people who show up, take feedback, and perform. If you are already employed but curious about a stronger opportunity, this is the place to look. If you want structure, stability, and a real path to growth, you will do well here. If you prefer slow pace, loose routines, or minimal supervision, this is not the right environment. We look for resilient people who have handled pressure before. People from service, hospitality, retail, athletics, call centers, or dealership roles. Experience helps, but resilience wins here. What You Will Do Make 160 to 180 outbound calls per day Follow proven scripts that keep calls efficient and professional Document each call accurately while staying on pace Maintain a positive, steady tone with every customer Take coaching well and adjust quickly Arrive on time, every day, ready to work What High Performers Look Like Here Strong energy and professionalism Highly coachable Reliable with attendance Organized and comfortable with structure Motivated by long term stability and growth Comfortable with a fast, high pressure environment These people excel here and earn the most. Scheduling and Flexibility Weekend shifts are required at first. Winning candidates choose their two weekdays off. As the team grows, tenured performers choose preferred days off first. Remote work and schedule flexibility can be earned after 60 days of consistent performance, reliability, and communication. Required Experience Experience with outbound calling Experience with phone based customer service Ability to stay calm and professional under pressure Automotive experience is helpful but not required You Will Be a Strong Fit If You want reliable, structured work You maintain a positive, steady communication style You show up consistently and rarely miss shifts You want long term growth in the automotive field You have handled pressure and high expectations before You are comfortable on site while learning and proving yourself Availability Requirements Must work weekends in the early phase Must be on site for the first 90 days Must have reliable transportation Must pass background and MVR checks If you are curious about joining a high performance callback center with real upside, apply. If you need day one flexibility, immediate remote work, or a light workload, this is not the right role. Job Type: Full-time Pay: $41,600.00 - $53,600.00 per year Benefits: * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Application Question(s): * This role requires consistent attendance and punctuality. Have you had any recurring attendance issues in the past 12 months? * Are you available to work weekends during the early phase of this role, with your choice of two weekdays off? * In your highest-volume outbound calling role, what was the expected number of outbound calls per day, and how was your performance measured? * What typically happened if daily outbound call volume was missed in that role? Work Location: In person