Now Hiring - Arriba Foods, LLC. - Customer Service & Sales Coordinator in Houston, TX

Full description of the position

Job Type: Full-time, Hourly Pay: $21.00-$26.00per hour (based on experience) Schedule: Monday-Friday, 8am - 5pm Location: Houston, TX

Job Summary

: We are seeking a detail-oriented and customer-focused Customer Service & Sales Coordinator to support our small manufacturing plant's sales operations, customer communications, and order fulfillment. This role serves as a key link between customers, sales, logistics, and internal teams to ensure accurate order processing and timely shipments.

Responsibilities

:

• Handle customer requests, inquiries, and complaints
• Manage customer emails, incoming calls, and in-person interactions
• Coordinate shipment information and logistics with customers
• Process customer purchase orders and maintain internal/external communication
• Prepare sales orders, BOLs, pallet sheets, and final invoices for all sales
• Communicate order status with planning and production teams
• Support sales team with samples and trade show requests
• Monitor sales deductions with accounting, brokers, and sales teams
• Maintain daily shipping schedules, inventory levels, and production planning logs
• Oversee palletizing and adjust shipping documents as needed
• Create sales and fulfillment reports for management

Qualifications

:

• Previous customer service, sales coordination, or order processing experience preferred
• Strong organizational and communication skills
• Proficiency in data entry and Microsoft Excel
• Experience with Sage X3 ERP or similar systems is a plus
• Ability to multitask and work in a fast-paced environment Language:
• Bilingual English/Spanish (Preferred) Work Location: In person Job Type: Full-time Pay: $21.00 - $26.00 per hour

Benefits

:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance Work Location: In person