Now Hiring - Bell Bank - Personal Lines Account Manager in Fargo, ND

Full description of the position

Job Summary: This position represents Bell Insurance in a professional and courteous manner, providing prompt, efficient and accurate services to our customers, agents and insurance carriers with established policies and procedures. Primary Duties: * Enter and maintain accurate policy information in EPIC for all client servicing, processing transactions, and documentation. * Review new business, renewals and endorsements to insure items are accurate as ordered. * Respond to client inquiries, advisor and carrier requests on a timely and professional basis. * Rate new business, or submit to company to rate. Make marketing and coverage recommendations to producers. Enter and update prospect data and marketing activities in EPIC. * Prepare proposals and recommendations that insure our clients and prospects understanding of coverages and reflect professional image of the agency. * Follow-up on outstanding items and manage open activities on a timely basis with documentation in EPIC. * Identify cross-selling and up-sale opportunities. Refer cross-sell opportunities to producers and handle up-sale opportunities with client. * Report new claims and monitor open claims, providing follow-up and service in accordance with agency procedures. * Maintain up-to-date knowledge of underwriting requirements and binding authority for carriers. * Maintain up-to-date insurance coverage and policy provision knowledge. * Maintain expertise in agency computer systems and third party resources and computer programs. * Maintain positive, productive relationships with carriers, producers and fellow employees. * Assist in general office duties as requested and needed. * Know by name and face as many customers and employees as possible, calling them by name as often as possible. * Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards. * Know, understand, and live the company values and bottom line. * Conduct activities consistent with established Bell Bank policies, procedures and systems, and all applicable state and federal laws and regulations. * All employees are responsible for information security, including compliance with policies and standards which protect sensitive information. * Prompt and reliable attendance. * Perform other duties as assigned. Job Skills Required: * Property and Casualty insurance experience highly desired. * Appropriate state insurance license. * Proficient computer skills, working knowledge of Microsoft Office products, and strong data entry skills. * Clear and concise oral, written and interpersonal communication skills. * Customer service focus presenting a positive, professional image. * Ability to handle multiple tasks, set priorities and remain poised under pressure. Job Type: Full-time Pay: $25.50 - $32.80 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Parental leave * Vision insurance Application Question(s): * Will you now or in the future require sponsorship for employment visa status (e.g., H-IB visa status)? If Yes, please explain. Ability to Commute: * Fargo, ND 58102 (Required) Ability to Relocate: * Fargo, ND 58102: Relocate before starting work (Required) Work Location: In person