Now Hiring - HOTWORX - Lead Trainer Sales Associate- HOTWORX Moore, OK in Moore, OK

Full description of the position

TSA Mission and Hours: * The TSA mission is to provide superior customer service, drive traffic, continually increase the membership base, and focus on member retention. * TSA in-studio work hours are approximately 25-30 hours, with other hours potentially assigned. Training & Certifications: * Required training includes completing the HOTWORX Certification and repeating it annually. * The employee must maintain active CPR, AED, and First Aid certification at all times. * The role requires completing all assigned HOTWORX University Online courses in the Trainer Sales Associate curriculum and repeating them annually or as assigned. * New HOTWORX University Online courses must be completed as they become available, and certificates submitted to owners within 7 days. * The employee must subscribe to, read, and put into practice the HOTWORX weekly blog, and encourage new members to subscribe. Basic Duties & Responsibilities: * Arrive 15 minutes early before all scheduled work shifts, promotions, sales appointments, and training sessions. * Consistently maintain a professional appearance by adhering to the HOTWORX Uniform Policy & Code of Conduct. * Strive for 5-star online ratings by maintaining supreme customer service and hospitality. * Follow general cleaning and maintenance checklists, including daily open/closing procedures. * Complete pending tasks per shift, Dynamix reach-out, and any additional POS tasks. * Sell memberships and achieve all membership sales goals. * Sell retail and achieve all individual retail sales goals each month. Customer Relations and Training: * Ensure members understand how to use the Burn Off App. * Make every member feel special and keep them motivated. * Assist members during visits with greetings, answering questions, providing sauna/workout instructions, and offering retail suggestions. * Promote participation in the Burn Off Challenge and use of the HOTWORX App. Marketing, Prospecting & Member Retention: * Assist in social media engagement posts, promotions, and ad campaigns. * Utilize all HOTWORX marketing tools simultaneously and consistently. * Post Warrior or highlight a member 2 times a month, scheduled on the calendar. * Follow the social media checklist for daily posts, including scheduled weekend posts. * Coordinate Business of the Month 3 months in advance. * Create 50-100 gift bags for B2B weekly or biweekly. * Locate 1 event per quarter for HOTWORX Moore to attend to get leads. * Focus on Member Retention, including weekly check-in calls on all New Members. * Make new and existing members feel special by leaving hand-signed notes. * Coordinate corporate meetings for presentations by owners to get corporate accounts. * Film and post authentic Member Spotlights (interviews or posts). * In charge of promoting and engaging members in Monthly Challenge Cards and creating in-studio challenges. * Owners can update/change tasks at any time to meet the needs of New and Existing Members.