Now Hiring - Lumino - Professional Services E-Commerce & Marketplace Accounts Manager in Madison, WI

Full description of the position

Lumino Inc./Intercrown is seeking a proactive, dynamic, and detail-oriented E-Commerce & Marketplace Accounts Manager to lead our marketplace strategy across Amazon and other leading retailers. In this high-impact role you will develop and execute strategic digital marketing initiatives to optimize digital product portfolios and drive growth across leading e-commerce platforms. You will oversee day-to-day marketplace operations, maintain accurate and optimized digital product assortments, and ensure alignment with promotional strategies and brand standards. As the primary point of contact for marketplace representatives, you will cultivate strong partnerships, identify new opportunities, and guide programs that enhance our presence and competitiveness online. Founded in 2001, Lumino is an international home decor company known for its innovation in window treatments and its commitment to quality, design, and customer experience. Key Responsibilities Marketplace Management & Account Ownership * Manage sales performance across our online marketplaces and retail partner platforms * Act as the primary driver of growth, optimization, and operational health for each assigned account Catalog & Listing Operations * Maintain product catalogs across all retail and marketplace channels * Upload and launch new products, ensuring timely publication and resolving any listing delays * Troubleshoot and resolve errors, suppressions, and compliance issues * Lead listing optimization initiatives, including improvements to imagery, product titles, bullets, keywords, and A+ content. Marketing & Growth Strategy * Manage PPC spend across all customers and platforms to drive profitable growth * Execute SEO improvements and assist in new product launches * Perform competitive analysis to identify trends and opportunities and lead promotional strategy across online marketplaces * Expand our marketing efforts beyond our retailer sites: Google ads, social media and other digital channels Partner & Vendor Relationship Management * Serve as the main point of contact for marketplace reps and support teams * Coordinate promotions, deal submissions, and program opportunities that will accelerate revenue performance About Lumino Inc. / Intercrown We are a global leader in window treatment solutions, with operations in the U.S., China, Hong Kong, Vietnam, Thailand, and Taiwan. Our products are found in major retailers both in-store and online. We value collaboration, innovation, and having fun as a team--whether it's over cookouts, volleyball games, or team celebrations. What We Offer * Competitive compensation package * Health, dental, and vision insurance * Company-paid life insurance * SIMPLE IRA with company 3% match * Generous PTO and paid holidays * Flexible work-life balance and supportive team culture Qualifications Required: * Bachelor's degree in Business, Marketing or Sales Management * Minimum 1-5 years of Digital Marketing experience with managing digital portfolios across major retailers including Amazon, Wayfair, Walmart, etc. * Proven ability to solve complex problems and think both strategically and analytically * Exceptional project management and organizational skills * Strong written and verbal communication * High proficiency in Excel, Word, PowerPoint, Outlook, and Microsoft Project * Comfortable working with cross-functional teams both domestically and internationally * Self-motivated, detail-oriented, and able to thrive in a small team environment Apply Today * To be considered for this exciting opportunity, please submit your resume. Lumino is a proud Equal Opportunity Employer Website: [please apply online] Job Type: Full-time Pay: $65,000.00 - $80,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Experience: * Amazon Seller Center: 1 year (Preferred) Ability to Commute: * Madison, WI 53713 (Preferred) Work Location: In person