Now Hiring - Smush - Retail Sales Associate in Key West, FL

Full description of the position

Job Summary We are seeking motivated and customer-oriented Retail Sales Associates to join our team at Smush. If you love engaging with people, have a flair for style, and aren't shy about adult products, this is your chance to be part of a vibrant, inclusive space. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a pleasant shopping experience. You will engage with customers to understand their needs, promote products, and maintain the overall presentation of the store. Responsibilities * Greet customers warmly and help create a safe, comfortable space for open conversation. * Assist customers in choosing products that suit their preferences and needs with professionalism and discretion. * Operate the POS (Point of Sale) system for purchases, returns, and cash handling. * Demonstrate product features (when appropriate), explain benefits, and answer questions with product knowledge and sensitivity. * Maintain clean, organized displays and ensure all merchandise is properly stocked and presented. * Upsell and suggest complementary products to enhance customer satisfaction. * Resolve customer concerns with empathy and a positive attitude. * Stay informed about new product lines and sexual wellness trends. * Collaborate with team members to meet sales goals and contribute to a fun, supportive work environment. Skills & Qualifications * Strong interpersonal skills and a nonjudgmental approach to customer service. * Comfort discussing adult products and topics with a wide variety of customers. * Experience operating POS systems and handling cash accurately. * Ability to provide thoughtful, informative product recommendations. * Bilingual abilities are a plus, especially for engaging with our diverse Key West clientele. * Previous retail or adult industry experience is helpful but not required. * Excellent communication skills, both in-person and over the phone. * Understanding of visual merchandising and stocking practices. * Must be 18+ and able to work a flexible schedule, including evenings and weekends. Job Types: Full-time, Part-time Pay: $20.00 - $22.00 per hour Benefits: * Employee discount * Flexible schedule Experience: * Retail sales: 1 year (Required) Work Location: In person