Now Hiring - Insurance Network Agency Inc. - Professional Services Commercial Lines Account Manager in Battle Creek, MI

Full description of the position

Looking to take your insurance career to the next level? Insurance Network Agency has the perfect opportunity for you as a Commercial Lines Account Manager! We are seeking someone with a positive , outgoing attitude that will ensure our clients are receiving exceptional customer service. Property and Casualty Insurance license and an insurance background are required for this position. The primary function of the Account Manager position is to be the day-to-day liaison between the agency and its prospective and current clients, providing quality service. Daily service of clients will include coverage issues, making changes to policies, answering routine coverage questions, problem solving, submitting claims, and anything else a client may seek assistance with. The position is also responsible for taking information and quoting prospective clients. If you are ready to take on your new career as a Commercial Lines Account Manager, apply today! Wage is commensurate with experience. All applicants will receive an online assessment that must be completed in full for further consideration DUTIES & RESPONSIBILITIES: * Servicing of client accounts -Building and maintaining relationships with existing clients and new clients -Provide consistent, accurate and timely communication to clients -Conducting face to face meetings with clients as necessary -Educating clients about coverage needs -Assisting clients with change requests and providing necessary documentation -Handling cancellation of existing policies -Quoting new commercial lines business - Knowledge of all carrier underwriting requirements for commercial lines -Maintaining correct documentation for support - Providing excellent customer service to assist with client retention - Taking care of all client needs in a professional and timely manner - Up-selling and processing renewals - Handling claims and rating - Other duties as assigned by management REQUIREMENTS : -Two + years of experience in personal lines insurance - Active P&C license in Michigan -The ability to communicate insurance coverage clearly -Excellent organizational & time management skills - Strong attention to detail and ability to multi-task -Ability to handle a multi-line phone, and knowledge of basic office computer software -Strong written and verbal communication -Ability to thrive in a team environment -Ability to work independently with self-discipline to stay on task -Ability to work under pressure while maintaining a positive attitude - Having a Life and Health Insurance license is a plus BENEFITS: * Bonus & growth opportunities* Paid continuing education costs * PTO, paid holidays and no weekends * Health, Dental, and Vision insurance paid 100% by the employer* Retirement plan * Hands on training * Great connection to community * Fun office atmosphere * Team-oriented work environment Job Type: Full time, onsite Expected hours: 40 per week Benefits: * Health Insurance * Vision Insurance * Dental Insurance * 401(k) matching * Flexible schedule * Paid time off * Occasional work from home Job Type: Full-time Pay: From $20.00 per hour Work Location: In person