Now Hiring - GEMÜ Gebr. Müller Apparatebau GmbH & Co. KG - Manufacturing Inside Sales Rep in Durham, NC

Full description of the position

The GEM Group is an established leader in the manufacturing of valves and control systems, with a history extending over 50 years. This global company combines innovative technology with longstanding tradition. As a privately- owned business, GEM is recognized for its commitment to quality and innovation in the industry. The company supports a large global workforce of over 2,400 employees, which plays a crucial role in its ongoing expansion and achievement. * Inside Sales Representative General Description/Purpose: The Primary responsibility of this job is to maintain and develop accounts, while handling quotes and sales within the current client base. Job Duties (includes but is not limited to): * Provide customer service in accordance with company policies/procedures * Data Entry * Answer phones * Process/expedite quotations, customer orders, and returned goods for repair * Quotation follow-up * Problem resolution * Perform purchase order review * Utilize the order processing system to communicate customer requirements within the organization * Other duties as needed Work Schedule: Incumbent should be flexible as some evening and weekend work may be required as determined by business need. Some international travel may be required. Essential Knowledge/Skills: * Excellent communication skills. * Good understanding of employee's role in accomplishing company's mission, purpose, and goals. * Highly organized self-starter with the ability to prioritize and multitask. * Must possess excellent phone etiquette and customer service skills * Strong time management skills and schedule flexibility * Think critically, act independently, and use sound judgment is required. * Read, write, and communicate professionally. * Ability to adjust to rapidly changing work environment and meet project deadlines. * Basic computer skills are required. Microsoft Office experience is preferred. * Ability to successfully communicate with a diverse personnel base is necessary. * Professional attitude, appearance, and demeanor. Qualification Standards: * Associate degree preferably a Bachelor's degree from a four-year college or university; * One to two years related experience in of the Biotech, Pharmaceutical or Food & Beverage industries. * All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.*