Now Hiring - Arrowaste, Inc. - Commercial Accounts Coordinator in Jenison, MI

Full description of the position

Start Date : Upon Availability Full Time Status | Hourly Pay with Full

Benefits

| 401k plan with company match

Job Description

: As a Route Commercial Accounts Coordinator you will be joining a family-owned company that has been in business for 25 years and is one of the largest full- service waste and recycling companies in Western Michigan. This position is vital to our company's image in professionalism and excellence; and is crucial to our long-term success. Working with our current sales team, you will be a valued team member creating and maintaining long-term business relationships with new and existing customers. We are seeking a motivated and professional Commercial Customer Service & Sales Support Specialist to help grow and maintain our waste and recycling services for commercial customers. This role works closely with our Sales team and plays a vital part in delivering excellent customer service while supporting the day-to-day administrative and billing functions of the business. This position is key to our company's reputation for professionalism and long-term success in the solid waste and recycling industry. Working Skills/

Responsibilities

:

• Provide exceptional customer service via phone, including billing questions and general inquiries
• Support commercial and roll-off service calls
• Set up new accounts, process service changes, and handle account cancellations
• Maintain and update the Monthly Sales Report and generate reports for the Sales team
• Billing occurs on the first of each month, including printing, sorting, and mailing/emailing invoices
• Manage service agreements and send customer contracts
• Maintain accurate and organized customer files
• Process commercial customer payments

Qualifications

:

• Proficiency with Microsoft Office, including basic Excel and Word
• Strong computer skills and comfort working with office software
• Excellent verbal and written communication skills
• Self-motivated with a positive, outgoing, and professional demeanor
• Strong attention to detail and organizational skills
• Ability to work independently as well as collaboratively in a team environment
• Ability to adapt and learn new tasks quickly
• Comfortable multitasking and working in a fast-paced office setting

Compensation

:

• Full Time Status, Hourly Pay
• Full medical benefits available including dental and vision coverage options
• 401 (k) plan with generous company match Job Type: Full-time Pay: $16.00 - $18.00 per hour

Benefits

:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance Education:
• High school or equivalent (Preferred) Experience:
• Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred) Work Location: In person