Now Hiring - Insurance Network Agency Inc. - Professional Services Personal Lines Account Manager in Battle Creek, MI

Full description of the position

Looking to take your insurance career to the next level? Insurance Network Agency has the perfect opportunity for you as a Personal Lines Account Manager! We are seeking someone with a positive , outgoing attitude that will ensure our clients are receiving exceptional customer service. Property and Casualty Insurance license and an insurance background are required for this position. The primary function of the Account Manager position is to be the day-to-day liaison between the agency and its prospective and current clients, providing quality service. Daily service of clients will include coverage issues, making changes to policies, answering routine coverage questions, problem solving, submitting claims, and anything else a client may seek assistance with. The position is also responsible for taking information and quoting prospective clients. If you are ready to take on your new career as a Personal Lines Account Manager, apply today! Starting pay is dependent upon experience, so starting pay could be hiring than advertised. Only serious candidates need apply. *All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position. DUTIES & RESPONSIBILITIES: * Servicing of client accounts -Building and maintaining relationships with existing clients and new clients -Provide consistent, accurate and timely communication to clients -Conducting face to face meetings with clients as necessary -Educating clients about coverage needs -Assisting clients with change requests and providing necessary documentation -Handling cancellation of existing policies -Quoting new personal lines business - Knowledge of all carrier underwriting requirements for personal lines -Maintaining correct documentation for support - Providing excellent customer service to assist with client retention - Taking care of all client needs in a professional and timely manner - Up-selling and processing renewals - Handling claims and rating - Other duties as assigned by management Requirements: -Two + years of experience in personal lines insurance - Active P&C license in Michigan -The ability to communicate insurance coverage clearly -Excellent organizational & time management skills - Strong attention to detail and ability to multi-task -Ability to handle a multi-line phone, and knowledge of basic office computer software -Strong written and verbal communication -Ability to thrive in a team environment and ability to work independently -Ability to be self-disciplined and to stay on task -Ability to work under pressure while maintaining a positive attitude - Having a Life and Health Insurance license is a plus Benefits: * Bonus & growth opportunities * Paid continuing education costs * PTO, paid holidays and no weekends * Health, Dental, and Vision insurance paid 100% by the employer *Retirement plan with up to 3% matching employer contributions * Hands on training * Great connection to community * Fun office atmosphere * Team-oriented work environment Job Type: Full time, onsite Expected hours: 40 per week Benefits: * Health Insurance * Vision Insurance * Dental Insurance * 401(k) matching * Flexible schedule * Paid time off * Occasional work from home Job Type: Permanent Pay: From $20.00 per hour Expected hours: 40 per week Benefits: * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Education: * High school or equivalent (Preferred) Experience: * Personal Lines Insurance: 1 year (Required) License/Certification: * Insurance Producer License (Required) Work Location: In person