Now Hiring - Mill Creek Lumber - Showroom Sales Specialist - Millwork in Oklahoma City, OK

Full description of the position

Mill Creek Lumber & Supply Company, a trusted leader in the building materials industry since 1934, is proud to serve homeowners, builders, contractors, architects, and designers with high-quality products and exceptional service. Our showroom is a destination for premium millwork solutions, offering doors, windows, mouldings, stair parts, hardware and specialty items to support projects of every size and style. At Mill Creek, our team-oriented culture, deep product knowledge, and commitment to doing things the right way set us apart. We are seeking a customer-focused Showroom Sales Specialist with a passion for millwork to help deliver an outstanding experience and support our continued growth. The Showroom Sales Specialist - Millwork is responsible for delivering an exceptional customer experience while driving sales of millwork products, including doors, windows, mouldings, hardware, stair parts, and related specialty items. This role serves as a trusted advisor to homeowners, builders, contractors, architects, and designers by providing product expertise, design guidance, and accurate quoting from initial consultation through order completion. Key Responsibilities Sales & Customer Experience * Greet and assist showroom customers, identifying needs and recommending appropriate millwork solutions. * Build strong relationships with homeowners, contractors, builders, and design professionals. * Actively promote millwork products, hardware, upgrades, and complementary items to maximize project value * Follow up on quotes, leads, and open orders to drive closure and customer satisfaction Product Expertise * Develop and maintain in-depth knowledge of millwork products, hardware, vendors, specifications, and applications * Explain product features, benefits, lead times, installation considerations, and maintenance requirements * Stay current on industry trends, new products, and manufacturer updates Quoting & Order Management * Prepare accurate quotes, take-offs, and special orders for millwork products and hardware. * Ensure pricing, measurements, specifications, and lead times are correct prior to order placement. * Coordinate with vendors, internal teams, and customers to manage orders through delivery. * Resolve order discrepancies, backorders, and customer concerns in a timely manner. Showroom Presentation. * Maintain an organized, clean, and visually appealing millwork showroom * Assist with merchandising, displays, and sample updates * Represent the Mill Creek brand with professionalism and attention to detail Qualifications Required * 2+ years of sales experience, preferably in building materials, millwork, lumber, or home improvement * Strong customer service and communication skills * Ability to read plans, understand measurements, and manage detailed specifications * Proficiency with basic computer systems, POS, and quoting software * Availability to work occasional Saturday hours. Preferred * Direct experience selling millwork products (doors, windows, trim, cabinetry components, etc.) * Knowledge of residential and light commercial construction processes * Experience working with contractors, builders, and design professionals Skills & Attributes * Consultative sales mindset with a solutions-oriented approach * Detail-oriented with strong organizational and follow-up skills * Ability to manage multiple projects and deadlines simultaneously * Professional appearance and demeanor suitable for a showroom environment * Team-oriented with a strong sense of accountability Physical & Work Environment Requirements * Ability to stand and walk throughout the showroom for extended periods * Occasional lifting of samples or materials (with assistance as needed) * On-site showroom role with regular business hours, including occasional Saturdays