Now Hiring - CARGOBASE PTE LTD - Sales Development Representative in Troy, MI

Full description of the position

About Cargobase Founded in 2013, Cargobase was created to transform how shippers and logistics service providers collaborate. What started as a solution to simplify spot- freight procurement quickly evolved into the leading enterprise platform in this space. Today, Cargobase helps global enterprise shippers such as Bosch, Goodyear, Reckitt Benckiser, and Textron work seamlessly with logistics service providers including DHL, DSV, and FedEx. Our transportation management platform brings all parties together in a single interface, streamlining spot- buy freight from quoting and booking to tracking, invoicing, and analytics. Delivering transparency, efficiency, and control at scale. * Role Overview As a Sales Development Representative (SDR), you are responsible for driving top-of-funnel performance by identifying, engaging, and qualifying new prospects to build a predictable and high-quality sales pipeline. You play a critical role at the start of the sales cycle, assessing customer fit, clearly articulating Cargobase's value proposition, and ensuring only well-qualified opportunities are passed to Account Executives. This role requires disciplined outreach, strong qualification judgment, and consistent CRM hygiene. As the first point of contact for many prospects, you represent Cargobase in the market, strengthening our brand while directly contributing to sustainable pipeline growth and revenue impact. * Key Responsibilities 1. Lead Generation & Pipeline Creation * Identify, source, and qualify new prospects across target industries and geographies. * Apply structured outreach via email, phone, and social channels to maintain a predictable inflow of high-quality leads. * Validate customer fit quickly using defined qualification criteria (i.e.use case, urgency, business pain). * Progress only leads to the sales pipeline to ensure quality and accuracy. 2. Pipeline Ownership * Manage the initial qualification stages of the pipeline, ensuring clarity, accuracy, and consistency in opportunity creation. * Maintain complete and up-to-date CRM records across all lead activities. 3. Introductory Solution Selling * Identify prospect pain points and articulate Cargobase's high-level value proposition. * Align prospect needs with core platform capabilities during early conversations. * Set accurate expectations to avoid misalignment during later sales stages. 4. Forecasting, Reporting & Target Achievement * Provide accurate forecasts on lead volumes, qualification rates, and conversion metrics. * Track outreach activities through CRM and ensure strong data hygiene for visibility to Sales Leadership. * Consistently meet or exceed monthly and quarterly targets for qualified opportunities. Requirements * Bachelor's degree in Business, Marketing, Supply Chain, or equivalent practical experience. * 1-3 years in a B2B Sales Development, Business Development, or relevant outbound role. * Strong communication skills and structured outreach discipline. * Experience using CRM systems and outreach automation tools. * Ability to understand logistics workflows and articulate technology-driven solutions. * Highly organized, consistent, and reliable in managing large prospect volumes. * Comfortable working in a fast-paced, data-driven, and multicultural SaaS environment. We Offer * Hybrid work arrangement: 4 days in office, 1 day from home (9am-6pm). * Paid annual leave, sick days, and recognition of public holidays. * Competitive salary and comprehensive benefits package. * Ongoing training, learning, and professional development opportunities. * Exposure to diverse projects and cross-functional teamwork in a collaborative, supportive, multicultural environment.