Now Hiring - Gazette Media Group - Account Manager in Troy, MI

Full description of the position

*Account Manager Part Time * As an Account Manager, you will play a key role in coordinating customer participation for approximately 20 consumer shows each year. Your primary objective is to meet exhibitor participation goals for each assigned show, managing 40-50 clients per show. Daily & Weekly Responsibilities: * Make an average of 8 calls per hour to clients and potential leads listed in the database for both initial outreach and follow-up. * Send timely emails to confirm client participation and provide follow-up support as needed. * Maintain and update the ERP (Enterprise Resource Platform) with daily activities, including client specific contact information, interactions, follow-up details, and other pertinent information. * Conduct additional data mining, research and prospecting as needed to grow your customer databases. * Meet with Sales Management weekly to review your action plan and discuss weekly Key Performance Indicators (K.P.I's). Weekly Schedule: * Monday-Friday, 25-30 hours per week. Hours are subject to change and may increase based on workload. * Ideal Account Manager's daily schedule will be 9am-3pm (30 hours per week). Requirements: * This position is part time and "in person" in our Troy, MI office. * Strong communication and interpersonal skills, capable of building rapport and establishing trust with clients via phone and email. * Results-driven approach with a proactive mindset toward sales and client satisfaction. * Ability to work both independently and collaboratively in a fast-paced, dynamic environment. * Proficiency with computer programs, especially Apple computers, software and applications, Google Products including Gmail, Google Drive, Google Docs, Google Sheets and Microsoft products including Excel. Outlook and Word. Our in-house ERP (Enterprise Resource Platform). * As part of our hiring process, candidates are required to sign a nondisclosure agreement, noncompete agreement, and a diversity and inclusion commitment statement. Compensation / Benefits * $20.00 per hour / 25-30 hours per week paid weekly on Thursdays via direct deposit. * Commissions are paid monthly based on monies received during the previous month from your exhibitors. * Monthly bonuses are paid based on achieving necessary requirements * Following completion of a new hire 90 day probationary period, you will be entitled to 10 days (80 hours) of PTO per calendar year. * PTO can be used at the employee's discretion for vacation days, sick days, and personal time. Why Join Us: * Competitive compensation package with a base salary plus commissions. * Comprehensive training and support to help you succeed in your role. * Collaborative and supportive team environment where your contributions are valued. If you're passionate about sales, enjoy building relationships, and want to be part of a team that makes a difference, we want to hear from you! To apply, send your resume to [please apply online] Pay: $18.00 - $20.00 per hour Expected hours: 30.0 per week Benefits: * Paid time off Work Location: In person