Now Hiring - Misch Instruments - Commercial Account Manager - Landscaping in Baton Rouge, LA

Full description of the position

Description A well-established landscaping company is seeking a relationship-driven Commercial Account Manager to manage, retain, and grow an existing portfolio of commercial and industrial accounts. This role blends customer service, light sales, and account management to ensure every client receives high-quality service and proactive support. Key Responsibilities Serve as the primary point of contact for commercial clients * Conduct regular site visits, performance reviews, and inspections * Ensure high-quality service delivery from production teams * Identify upsell/cross-sell opportunities to existing accounts * Address service issues promptly and professionally * Manage renewals and contracts * Maintain accurate CRM notes, service records, and customer updates * * Work closely with production and operations to meet client expectations Skills, Knowledge and Expertise 2+ years in account management, customer success, or commercial service operations * Experience in landscaping, pest, facilities maintenance, or home-service industries preferred * Strong customer service skills * Ability to walk properties, evaluate service quality, and communicate expectations * Valid driver's license and dependable transportation * Ideal Backgrounds Commercial landscape account management * Pest control client management * Facilities, janitorial, or environmental services * * Industrial plant customer service roles About The Misch Group Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.