Now Hiring - Safer LLC - Professional Services Fire Protection Account Manager (Growth Opportunity) in Spring, TX

Full description of the position

*Candidates must have prior experience with a local, regional, or national fire and life safety company. Applications without this experience will not be considered. _ A relocation/moving stipend is available for those open to relocating to TEXAS_ Overview: Safer, LLC | We're not your typical national fire service company and we're not looking for a typical candidate. Safer is a privately held national fire and life safety company serving high profile multi-site national clients across the U.S. We work with the country's most recognized multi-site brands delivering inspections, repairs, and emergency service with a focus on transparency, communication, and dependability. We're growing fast, and we're looking for a seasoned National Account Manager who understands the urgency, pace, and accountability this industry demands. If you've managed high-volume, multi-location national accounts and know how to lead a team this is the role you've been looking for. You must have the following. Please do not apply if you do not meet these criteria: * Fire sprinkler and/or Fire Alarm trade knowledge. Strong understanding of fire sprinkler and/or fire alarm and related codes. * Quoting experience. Ability to generate quotes for fire sprinkler and/or fire alarm service, repairs, and deficiencies. * Experience managing national fire & life safety accounts. Must have managed high-level, multi-site, complex portfolios (e.g., retail, grocery, warehouse, healthcare, etc.). * Worked for a national fire service company. Prior experience required. * Client-facing account management experience. Directly responsible for the client relationship and performance. * US-Based. This is a remote position, but all candidates must be based in the United States. * Strong communication, follow-through, and organization. You must be able to manage multiple moving pieces and lead others toward execution. Preferred (not required): * Field experience. Understanding of what happens on-site is a strong plus. * Certifications. NICET or other relevant certifications preferred but not required. Key Responsibilities * Serve as the primary point of contact for your assigned national accounts. * Build client relationships based on trust, responsiveness, and consistent results. * Ensure work is completed accurately, on time, and in compliance with code. * Quote repairs, service, and deficiencies (especially sprinkler work). * Manage client KPIs, compliance metrics, and service portals (e.g., ServiceChannel, FM Pilot). * Coordinate with dispatch, vendors, and technicians to drive results. * Maintain high levels of communication and follow-through with clients and internal teams. * Lead a team of internal coordinators and vendors to ensure performance and accountability. Qualifications * 5+ years of experience in fire & life safety account management. * Proven success managing complex, high-visibility client portfolios. * Sprinkler and/or fire alarm system experience and ability to quote work. * Ability to lead teams and coordinate cross-functional efforts. * Excellent written and verbal communication skills. * Proficiency with service portals and dispatch systems. * Driven, organized, and client-focused. Benefits: * Relocation Pay (Everything's better in Texas!) * Competitive salary * Fully remote * Health, dental, and vision insurance * Opportunities for career growth in a fast-paced and expanding company Job Type: Full-time Pay: $50,000.00 - $85,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Relocation assistance * Vision insurance Experience: * Fire alarm: 3 years (Required) * Fire Sprinkler: 3 years (Required) * Fire Protection: 3 years (Required) * Account management: 3 years (Required) Work Location: In person