Now Hiring - Invictum, Inc. - AT&T Sales Team Member in Moon Township, PA

Full description of the position

Invictum, Inc is seeking a motivated AT&T Sales Team Member to support AT&T Business clients in the East Liberty area. This AT&T Sales Team Member role serves as a key point of contact for businesses and customers, delivering clear, informed guidance and ensuring a seamless service experience. As an AT&T Sales Team Member, you will work directly with businesses and customers to understand their operational needs and recommend appropriate AT&T solutions which can include both wireless and internet services. This also includes assisting customers with productivity and connectivity offerings such as business plans, secure internet tools, and integrated communication services. The ideal AT&T Sales Team Member brings strong organizational skills, product knowledge, and a commitment to delivering consistent, high- quality service that helps businesses operate more efficiently. The AT&T Sales Team Member is also an entry level role starting with the ability to drive in sales and customer service experience. *AT &T Sales Team Member Responsibilities: * Support businesses and customers by working directly with them daily handling wireless and fiber service inquiries, resolving account issues, and ensuring a smooth experience * Recommend service plans, devices, and promotions that align with each business and customers goals, usage needs, and budget. * As an AT&T Sales Team Member, you will set up new accounts by verifying documents, confirming eligibility, and coordinating activations to ensure timely onboarding. * Keep records accurate by logging all interactions, updating service milestones, and tracking account changes to support visibility and retention. * Review customer feedback and usage trends to identify upsell opportunities, suggest tailored solutions, and improve service delivery. * Work closely with fellow AT&T Sales Team Member and internal teams, like billing, tech support, and provisioning, to resolve issues quickly and uphold AT&T's standards for business client satisfaction. *AT &T Sales Team Member Qualifications: * Experience in sales, customer service, telecommunications role, retail role, or related experience * Time management skills * Detail oriented and organized * Ability to commute to office location * Communication skills to work with both business, customers and team members daily This position is an in-office role located in East Liberty and requires daily, on-site attendance. Remote or hybrid work is not available. Job Type: Full-time Pay: $3,800.00 - $5,000.00 per month Work Location: On the road